Contact information

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Work experience

Team leader

from 11.2019 to now (6 years 5 months)

- Dispatching (Box truck/Reefer/Sprinter van)
- Route planning & Optimization
- Load boards (DAT, Truckstop)
- Billing & Invoicing
- Negotiations with Brokers, Shippers, Customers and Carriers
- Knowledge of FMCSA and DOT Regulations

Hotel administrator

from 04.2016 to 10.2019 (3 years 7 months)
Nemo, Hotel Resort & SPA, Odesa (Hotel and restaurant industry)

- Greeted and assisted guests with check-in/check out procedures, ensuring smooth and welcoming experience.
- Managed daily front desk operations, including reservations, room assignments and guest requests.
- Coordinated wih housekeeping and maintenance departments to ensure room readiness and resolve guests issues promptly.
- Processed payments, prepared invoices, and maintained accurate financial records.
- Trained and supervised junior staff to maintain high levels of customer service.
- Monitored booking systems and updated reservation platforms (Booking. com, Expredia)

Education

Odesa Mechnikov National University

Translation and Philology, Odesa
Higher, from 2010 to 2015 (5 years)

Knowledge and skills

• MS Excel
• MS Word
• Driving licence cat. B
• Management skills
• Conducting negotiations
• Responsibility
• Communicability
• Personnel management
• Organization of logistics

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Hobbies:
- Football (The biggest fan of Liverpool FC) "You will never walk alone"
- PS 5 games (Most likely horrors and adventures)
- Fitness/ Gym addicted
- Escape room fan