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Work experience

Freelance Translator

from 01.2023 to 08.2025 (2 years 8 months)
Freelance Translator, Uzhhorod (Individuals)

Responsibilities: Delivered English-Hungarian translations for academic, legal, and business documents, managing multiple projects with strict deadlines for diverse clients. Communicated with clients via phone, email, and chats to clarify requirements and ensure accurate, culturally appropriate translations. Coordinated with professional contacts to facilitate the legalization of translated documents, ensuring compliance with regulatory standards. Researched specialized terminology and context to produce high-quality translations, adapting to varied subject matters. Organized project schedules and client records using Excel, Google Workspace, and CAT tools (e.g., SDL Trados, MemoQ). Resolved client inquiries and revision requests promptly, maintaining professionalism and client satisfaction.

Achievements: Successfully handled multiple translation projects with tight deadlines, delivering high-quality work that met client expectations and built trust. Facilitated the legalization of select translations through strong professional contacts and knowledge of document certification processes, enhancing service value. Developed expertise in explaining complex linguistic concepts clearly, transferable to teaching English effectively in an online classroom. Consistently received positive client feedback for accuracy, timeliness, and effective communication, strengthening repeat business relationships.

Insurance Advisor

from 06.2022 to 08.2025 (3 years 3 months)
Carplates, Uzhhorod (Individuals)

Responsibilities: Promoted insurance services for personal vehicles, engaging both remote and in-person clients through phone, email, and face-to-face consultations. Explained complex insurance policies and terms clearly, tailoring communication to meet individual client needs and preferences. Managed client inquiries independently, addressing concerns and resolving issues with patience and professionalism. Processed and verified client documentation, ensuring accuracy and compliance with insurance requirements. Collaborated with remote clients to provide seamless support, adapting to diverse communication styles and schedules.
Achievements: Successfully provided insurance for a high number of clients’ personal vehicles by leveraging strong communication skills and in-depth knowledge to build trust and encourage purchases. Consistently delivered clear, accessible explanations of complex insurance terms, enhancing client understanding and satisfaction, transferable to teaching English concepts effectively. Built strong client relationships through empathetic and patient interactions, resulting in positive feedback and repeat business. Managed an independent work environment efficiently, balancing remote and in-person client interactions to meet service goals.

Cold-Calling Sales Representative

from 03.2021 to 12.2022 (1 year 10 months)
Outsourcing Call Center, Remote (Telecommunications and networking)

Responsibilities: Conducted high-volume phone calls (20–30 daily) to engage US and Hungarian clients, promoting products including shoes, vitamins, and ointments. Communicated product benefits clearly, adapting explanations to address client questions and concerns effectively. Managed client interactions with patience, ensuring positive experiences despite initial unfamiliarity with the company. Resolved objections and handled conflicts professionally to maintain client trust and engagement. Logged client interactions and feedback in digital systems, maintaining accurate and organized records. Collaborated with sales teams to share insights and improve outreach strategies.

Achievements: Successfully sold high volumes of products to clients unfamiliar with the company, leveraging strong communication and patience to build trust and secure sales. Consistently met and exceeded sales targets through tailored, engaging client interactions. Developed skills in breaking down complex product details into clear, accessible explanations, transferable to teaching English concepts effectively. Maintained a professional and empathetic approach, resulting in positive client feedback and repeat engagements.

Education

Ferenc Rákóczi II Transcarpathian Hungarian College of Higher Education

English filology
Higher, from 2021 to 2025 (4 years)

Knowledge and skills

• Attentiveness
• Critical thinking
• English proficiency
• Hungarian proficiency
• Customer Service
• Effective communication
• Cold sales
• Conflict Resolution
• Organizational skills
• Attention to Detail
• Time Management
• Initiative
• Research
• Digital Literacy
• Adaptability
• Multitasking
• Responsibility
• Learning Agility
• Technical Setup

Language proficiencies

• English — advanced
• Ukrainian — average
• Hungarian — fluent