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Ірина

Менеджер по роботі з клієнтами

Considering positions:
Менеджер по роботі з клієнтами, Sales manager, Адміністратор, Помічник керівника, Direct-менеджер, Офіціант, Блогер
Age:
21 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

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IRYNA PRONKO
CONTACT ABOUT ME

[open contact info](look above in the "contact info" section) I’m someone who truly enjoys working with people — that’s where I
get my energy and inspiration. I adapt fast, love learning new things,
Lviv, Ukraine, 79000
and I’m always open to new challenges and opportunities. I stay
[open contact info](look above in the "contact info" section)
flexible, curious, and ready to grow.
@irka_pronko

EDUCATION EXPERIENCE

IVAN FRANKO NATIONAL AIESEC — INTERNATIONAL YOUTH ORGANIZATION
UNIVERSITY OF LVIV
MEMBER OF IR & CX TEAM (OUTGOING GLOBAL VOLUNTEER)
Bachelor of Science in Management
September 2023 – January 2024
Information Systems
2021-2025 Collaborated with international partners
Conducted interviews and CV reviews
FASTED SCHOOL Managed leads and CRM data
English Language Course Coordinated with Marketing for applicant engagement
January 2025 – Present Created presentations
EDVANTIS
TEAM LEADER, SALES TEAM (OUTGOING GLOBAL TALENT)
Internship, Marketing Department
January 2024 – July 2024
February 2025
Led a team of 4 members
GOIT
Coordinated interviews and lead management
Sales Course Maintained CRM database and collaborated with Marketing
January 2025 Prospected projects and closed sales deals
INTELLIAS Communicated regularly with partners
IT Overview Course Developed personal growth plans for team members
July 2022 Actively engaged in cross-team meetings and collaboration

HR TEAM MEMBER
SOFT SKILLS
June 2024 – July 2024

Communication & empathy Conducted participant outreach calls
Supported program coordination
Creative thinking
Adaptability
DELEGATE MANAGER, YOUTH SPEAK FORUM
Initiative & responsibility
July 2024 – January 2025
Emotional intelligence
Team collaboration Created engaging content plans
Crafted and published social media posts
Contacted delegates: calls, reminders, invitations
HARD SKILLS Managed chats and channels for communication
Maintained accurate CRM data
Microsoft Office Facilitated teamwork and cross-department synergy
Canva Ensured smooth project completion and follow-up
Notion
CRM software LANGUAGE
Social media content planning Ukrainian (Fluent)
VN, CapCut, InShot English (B1+)

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