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Дарія
Customer support representative
- Considering positions:
- Customer support representative, Customer service manager, Customer success manager, Customer success specialist
- Age:
- 21 years
- City of residence:
- Lviv
- Ready to work:
- Lviv, Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/14686723/
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DARIIA DRYCHYK
CUSTOMER SERVICE REPRESENTATIVE
PROFILE
Customer Service Representative with a completed Bachelor's degree in
Philology (Germanic Languages and Literature, including Translation) and a
background in English tutoring. Skilled in delivering clear, empathetic
communication and resolving customer issues efficiently. Experienced in
working with diverse clients and managing tasks with attention to detail
while maintaining a positive approach. Passionate about leveraging strong
language skills and problem-solving abilities to enhance customer
experiences and contribute effectively within dynamic teams.
CONTACT
WORK EXPERIENCE
[open contact info ](look above in the "contact info" section)
English Tutor
[open contact info ](look above in the "contact info" section)
Freelance | September 2021 – June 2024
Lviv
Taught English to primary school students and adults.
LinkedIn Assisted students with completing homework assignments.
[open contact info ](look above in the "contact info" section) Developed engaging, student-focused lesson plans.
SKILLS
Customer Service Representative
Customer Communication Millhouse Logistics | July 2024 – March 2026
Problem-Solving
Handle customer inquiries and complaints with professionalism and
Conflict Resolution empathy.
Time Management Resolve logistics-related issues to ensure customer satisfaction.
Collaborate with team members to improve response time and service
Microsoft Office & Google
quality.
Workspace
Experience with CSR systems
Adaptability
EDUCATION
Team Collaboration
LANGUAGES Bachelor’s Degree in Philology
Ukrainian: Native (Germanic Languages and Literature, including Translation), English
English: C1 National University of Ostroh Academy | 2021 – 2025
French: A2
CUSTOMER SERVICE REPRESENTATIVE
PROFILE
Customer Service Representative with a completed Bachelor's degree in
Philology (Germanic Languages and Literature, including Translation) and a
background in English tutoring. Skilled in delivering clear, empathetic
communication and resolving customer issues efficiently. Experienced in
working with diverse clients and managing tasks with attention to detail
while maintaining a positive approach. Passionate about leveraging strong
language skills and problem-solving abilities to enhance customer
experiences and contribute effectively within dynamic teams.
CONTACT
WORK EXPERIENCE
[
English Tutor
[
Freelance | September 2021 – June 2024
Lviv
Taught English to primary school students and adults.
LinkedIn Assisted students with completing homework assignments.
[
SKILLS
Customer Service Representative
Customer Communication Millhouse Logistics | July 2024 – March 2026
Problem-Solving
Handle customer inquiries and complaints with professionalism and
Conflict Resolution empathy.
Time Management Resolve logistics-related issues to ensure customer satisfaction.
Collaborate with team members to improve response time and service
Microsoft Office & Google
quality.
Workspace
Experience with CSR systems
Adaptability
EDUCATION
Team Collaboration
LANGUAGES Bachelor’s Degree in Philology
Ukrainian: Native (Germanic Languages and Literature, including Translation), English
English: C1 National University of Ostroh Academy | 2021 – 2025
French: A2
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The candidate's resume is posted at https://www.work.ua/resumes/14686723/