Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/14692960/

Work experience

Customer service manager

from 03.2022 to 05.2025 (3 years 2 months)
Poputchik (Transport) (Транспорт, логістика)

Education

Petro Mohyla Black Sea National University

(121) Software Engineering, Миколаїв
Higher, from 2021 to 2025 (4 years)

During my studies in Software Engineering, I gained fundamental knowledge in IT and software development. I studied programming languages (Java, HTML/CSS), data structures, algorithms, the basics of mobile application development, as well as programming using the Android Studio environment.

Participation in academic projects helped me develop strong teamwork skills, analytical thinking, and the ability to apply theory in practice. I paid particular attention to user interfaces, user experience (UI/UX), and application testing.

Knowledge and skills

• Adobe Photoshop
• Стресостійкість
• Комунікабельність
• Здатність до навчання
• Неконфліктність
• Доброзичливість
• Уважність
• Робота з клієнтами
• Робота в команді
• Користувач ПК
• Ділове спілкування
• Базові знання програмування
• Вміння працювати дистанційно
• Швидке навчання
• Пунктуальність
• Task management
• Швидкий набір тексту
• Грамотна усна та письмова мова
• Чесність

Language proficiencies

• English — above average
• Ukrainian — fluent
• Russian — fluent
• German — above average
• Polish — above average
• Turkish — above average

Additional information

During my studies in Software Engineering, I acquired solid knowledge in the field of IT. I participated in the development and testing of educational software, working with development environments, databases, and office tools.

Additionally, during my practical work in the passenger transportation sector, I actively used computers to manage customer databases, process orders, communicate with clients, and handle logistics.

Key skills: PC proficiency, Windows, office programs (Word, PowerPoint), basic knowledge of Java and HTML/CSS, Android Studio, basic mobile app development. Confident use of internet resources and messengers.