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Модератор
- City of residence:
- Zaporizhzhia
- Ready to work:
- Remote
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Inna Golenkova
Address: Nezavisimoi Ukraini Street, Zaporizhzhya
Phone: [open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
Position Virtual assistant/
WORK
EXPERIENCE Call Center Agent PROM(market place) June 2015-March 2020
Responsibilities:
Recommended products to customers and suggest other
options if preferred product was unavailable
Recommended products to customers thoroughly explaining
details
Promoted available products and services to customers during
service, account management and order calls
RemoteAssistant Internationa Build (Poland) Feb 2020-Dec
2021
Responsibilities:
Provide customer service
Manage contact lists and organize managers’ calendars
Responding to emails and phone calls
Create an invoices for customers
EDUCATION 1991-2002
High School Diploma Logos (Zaporizhzhya)
2002 - 2004
Bachelor degree in Management, Private University
Zaporizhzhya
ADDITIONAL Microsoft Office package: Microsoft Word, Excel, Access
SKILLS
Communication and collaboration tools
Email communication
Social media
Languages Russian
Ukrainian
English
French :-
Accomplishments Supervised team of 6 staff members
Interests Learning new languages
Swimming
Volunteering
Cooking
Movies
Psychology
Travelling
Address: Nezavisimoi Ukraini Street, Zaporizhzhya
Phone: [
Email: [
Position Virtual assistant/
WORK
EXPERIENCE Call Center Agent PROM(market place) June 2015-March 2020
Responsibilities:
Recommended products to customers and suggest other
options if preferred product was unavailable
Recommended products to customers thoroughly explaining
details
Promoted available products and services to customers during
service, account management and order calls
RemoteAssistant Internationa Build (Poland) Feb 2020-Dec
2021
Responsibilities:
Provide customer service
Manage contact lists and organize managers’ calendars
Responding to emails and phone calls
Create an invoices for customers
EDUCATION 1991-2002
High School Diploma Logos (Zaporizhzhya)
2002 - 2004
Bachelor degree in Management, Private University
Zaporizhzhya
ADDITIONAL Microsoft Office package: Microsoft Word, Excel, Access
SKILLS
Communication and collaboration tools
Email communication
Social media
Languages Russian
Ukrainian
English
French :-
Accomplishments Supervised team of 6 staff members
Interests Learning new languages
Swimming
Volunteering
Cooking
Movies
Psychology
Travelling
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