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Єлизавета

Помічник крюінг-менеджера

Considering positions: Помічник крюінг-менеджера, Administrator, Crew manager, assistant, Адміністратор баз даних, Адміністратор, Офіс-менеджер, HR assistant, Customer service manager, Менеджер по роботі з клієнтами
Age: 24 years
City of residence: Odesa
Ready to work: Remote
Considering positions:
Помічник крюінг-менеджера, Administrator, Crew manager, assistant, Адміністратор баз даних, Адміністратор, Офіс-менеджер, HR assistant, Customer service manager, Менеджер по роботі з клієнтами
Age:
24 years
City of residence:
Odesa
Ready to work:
Remote

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Name: Elizabeth
Surname: Morgunova
Age: 24 y.o
City: Odesa
Contact Information:
Address email: [open contact info](look above in the "contact info" section)
Education
National University "Odessa Maritime Academy"
Master's Degree in Maritime Law
2023 – 2024
Work Experience
Legal Intern
Law Office of Ihor Vitaliyovych Pavelchenko, Member of the National Bar Association of Ukraine
Odesa, Ukraine | Multiple periods: July 2021, Jan–Feb 2022, Jan–Feb 2023
- Prepared and organized document packages for court proceedings
- Conducted legal research and assisted with drafting legal documentation
- Supported day-to-day legal and administrative operations
Legal Assistant (Intern)
Legal Firm Number One LLC, under attorney Vasyl Mykolayovych Slablyuk
Odesa, Ukraine | December 2023 – January 2024
- Drafted legal documents and assisted in preparing litigation materials
- Maintained legal files and document flow
- Observed client consultations and supported case preparation

Legal Assistant to Private Notary
Private Notary Anastasiia Akaieva
Odesa, Ukraine | November – December 2024
- Maintained legal documentation and internal records
- Drafted standard notarial statements and legal documents
- Assisted with client communication and document preparation
- Organized and archived case files and incoming/outgoing correspondence
- Provided administrative support during notarization procedures
- Ensured accuracy and compliance with notarial protocols and Ukrainian legislation
Ferry Passenger Transport Manager
Ukrferry LLC
Odesa, Ukraine | May 2025 – August
- Manage business correspondence with clients in Ukrainian and English
- Handle phone communication and provide consultations to passengers
- Modify passenger data in the booking system (ticket changes, refunds, travel date adjustments)
- Support content creation for the company’s social media platforms - Communicate with international agents regarding passenger bookings and operational matters
- Ensure high-quality customer service and timely issue resolution
Professional Skills
- Proficient in Microsoft Word, PowerPoint, Outlook, Google Docs - Confident user of AI tools (e.g., ChatGPT) for productivity, writing, and problem-solving
- Skilled in online research and quickly finding accurate, relevant information
Languages
Ukrainian, Russian – Native
English: Sufficient for professional written communication and basic spoken interaction with clients.
Personal Qualities
- Goal-oriented and disciplined
- Fast learner
- Responsible, able to work both independently and in a team
- Polite and respectful in communication with clients
- Always strive to help and resolve customer issues efficiently
- Strong interpersonal and communication skills
- Understand the principles of business etiquette and apply them in daily work
- Focused on providing a positive client experience and building trust through professional behavior

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