- File
Серго
CEO
- Considering positions:
- CEO, Генеральный директор, Chief operating officer, Head of operational efficiency
- Age:
- 43 years
- City of residence:
- Kyiv
- Ready to work:
- Dnipro, Kharkiv, Kyiv, Lviv, Odesa, Vinnytsia
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Senior Executive | Strategic Operations | Program Management | PMP, PMI-ACP | MSc, MBA
PMP- and PMI-ACP-certified senior management professional with extensive experience leading com plex operations overseeing multidisciplinary
team s, and driving organizational performance in conflict-affected and high-risk environments, including Eastern Ukraine. Proven track rec or d in
establishing and m anaging offices, supervising multi-country operations, and developing internal systems to ensure effective, complian t, an d
results-oriented implementation. Skilled in interagency coordination, cross-sector leadership, and collaboration with m ilitary, civil, and pr iv ate
sector stakeholders. Currently overseeing a technology com pany in Ukraine, providing strategic direction, cross -sector coordination, and
adaptive leadership in dynamic security settings. Extensive background in general m anagement, including construction, and infrastructure pr ojects ,
w ith experience in both modern and historic settings. Expert in strategic planning, organizational development, budget oversig ht , com p liance,
hum an resources, and stakeholder engagem ent. Bring deep contextual know ledge of Ukraine’s institutional landscape , w ith leadership
experience across Kharkiv, Donetsk, and Odesa. Fluent in English and Russian; w orking proficiency in Ukrainian.
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WORK EXPERIENCE
CEO
NDA
03/2025 - Pres en t Kyiv, Ukrain e
UAV Tech n ology and Man ufacturing Company
Program Management & Operational Delivery: Overseeing end-to-end operations, including planning, logistics, and execution, w ith a focus on
efficiency, accountability, and achieving results under high-pressure conditions.
Team Leadership & Staff Development: Managing a m ultidisciplinary team of 20+ staff, establishing clear structures, building staff capacity, and
promoting a results-oriented, collaborative work environment in a rapidly changing context.
Risk Management & Compliance Oversight: Ensuring strong risk mitigation, regulatory compliance, and financial accountability, with oversight
of budget execution, vendor processes, and internal controls.
Hum an Resources & Team Development: Overseeing recruitment, performance evaluation, and staff growth planning for technical and
operational teams, ensuring effective HR m anagement, improved retention, and a culture of continuous learning and adaptability.
Stakeholder Engagement & Representation: Leading engagement w ith national actors, industry partners, and other stakeholders to strengthen
external coordination, support strategic planning, and ensure operational continuity.
External Relations & Communications: Represented the program in strategic discussions with donors, embassies, and international partners,
supporting external communications, policy advocacy, and alignment w ith strategic communication goals across the governance and justice
sectors.
Security Forces Engagement & Cross-Sector Coordination: Leading structured engagement with Ukrainian defense sector entities, including
coordinating w ith m ilitary and security actors on operational matters related to advanced drone technologies, strengthening cross-sector
collaboration and aligning w ith evolving national defense priorities.
Adaptation & Crisis Response: Driving adaptive decision-making in response to emerging risks, security developments, and operational
disruptions, maintaining stability and continuity of critical operations.
Country Program Director & Consultant, promoted to Country Program Director in February 2024
The East-West Management Institute, (Governance & Justice Sector Program, funded by INL)
06/2023 - 02/2025 Yerevan , Armenia
Office Establishment & Team Leadership: Established EWMI’s Yerevan office and led the recruitment and onboarding of program and
operational staff; developed internal systems and procedures to ensure efficient delivery, donor compliance, and alignment w ith the
organization’s governance and justice reform objectives.
Strategic Reporting & Results Monitoring: Provided program reports and data-driven updates to HQ, ensuring alignment w ith institutional
priorities, donor expectations, and log frame indicators, contributing to strategic decision-making and evidence-based governance reforms.
Program Oversight & Delivery: Supported the Program Director in m onitoring and tracking deliverables, ensuring that project objectives in
institutional integrity, and access to justice were met on tim e and within budget, leading to increased efficiency in project execution.
Strategic Planning & Policy Development: Assisted in the development of program strategies and operational plans, ensuring coherence with
legal reforms and institutional m andates, strengthening inter-agency cooperation.
Hum an Rights-Based Institutional Assessment: Led a com prehensive needs assessment of anti-corruption safeguards, training gaps,
w histleblower protections, and integrity systems in law enforcement, providing human rights–focused recommendations to strengthen
accountability, transparency, and confidential reporting mechanisms.
Protection & Legal Aid Programming: Managed initiatives addressing w histleblower protection, access to justice, and anti-corruption
safeguards, contributing to protection-oriented services for vulnerable groups, aligned w ith hum an rights and rule-of-law standards.
Institutional Capacity Building: Conducted institutional assessments and provided technical assistance to justice and law enforcement
institutions, enhancing partner capacities and overall program efficiency.
Monitoring & Reporting: Led comprehensive monitoring and reporting processes, including tracking of log frame indicators, preparation of
results-based reports, and coordination w ith HQ and donor partners to ensure alignment w ith strategic objectives and outcome-level targets.
Stakeholder Engagement: Led high-level engagements with government institutions, donors, and international partners, facilitating policy
dialogue on legal reforms, anti-money laundering (AML), cybercrime, and public sector transparency.
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WORK EXPERIENCE
Country Program Manager
International Development Law Organization (Strengthening the Integrity of Justice System, funded by INL)
03/2020 - 02/2023 Yerevan , Armenia
Office Setup & Organizational Structuring: Established the national program office in Armenia, built a functional team structure from the ground
up, and introduced key adm inistrative and m anagement systems to support the implementation of justice sector reform initiatives.
Operational Coordination: Supported the Program Director by coordinating field operations in justice sector reforms, ensuring the
seamless implementation of legal capacity-building initiatives across multiple locations, leading to im proved program efficiency.
Liaison & Communication: Acted as a key liaison between field teams and HQ, ensuring tim ely reporting on judicial reform activities and
compliance w ith program directives, improving inter-departmental coordination.
Detainee Rights & Secure Communication Access: Oversaw the establishment of secure online communication between detainees in
penitentiary institutions and the Public Defender’s Office, including implementation of encrypted communication platforms, integrated
scheduling tools, and deployment of necessary IT infrastructure to ensure confidential legal access and support human rights monitoring
Service Continuity & Conflict Response: Ensured uninterrupted access to justice and institutional functionality during conflict-related
disruptions, reinforcing institutional resilience and contributing to protection-oriented service delivery in fragile settings.
Performance Monitoring & Reporting: Provided regular program updates and performance reports to senior leadership, contributing to data- driven
decision-making on justice sector policies and institutional reform.
Results & Impact: Improved donor satisfaction and program visibility by delivering 100% on-time results-based reports, contributing to
program scale-up and enhanced external coordination with stakeholders and donors.
Financial Oversight: Oversaw budget execution and resource allocation for program, ensuring optimal expenditure management, leading to
cost-effective program implementation and donor compliance.
Im pact Evaluation: Coordinated m onitoring and evaluation processes, ensuring that key performance indicators (KPIs) in judicial efficiency
w ere met, leading to a 30% im provement in institutional effectiveness.
Regional Program Director
International Development Law Organization (Supporting Justice Reform, funded by INL)
08/2015 - 02/2020 Kharkiv, Don ets k & Odes a Regions,
Ukrain e
Program Leadership & Team Oversight: Established and led the IDLO Eastern Ukraine office, managing a m ultidisciplinary team of 10+ staff across
legal, operational, and program functions, ensuring effective delivery of justice sector reform initiatives in a com plex operational environment.
Team Leadership at Scale: Managed multi-functional teams operating across Kharkiv, Donetsk, and Odesa, ensuring coordinated delivery of
justice reform initiatives in complex and conflict-affected environments.
Stakeholder Engagement & Representation: Built and maintained high-level relationships with government entities, donors, and key
stakeholders, securing policy agreem ents that facilitated institutional reforms.
Field Operations in Conflict-Affected Areas: Managed operations across Kharkiv, Donetsk, Odesa, and other regions, ensuring program
continuity and security measures in high-risk locations.
Public Service Reform & Institutional Strengthening: Oversaw the m odernization of 15 Public Service Centers and the establishment of seven
new centers, including the largest in Kharkiv and tw o in Mariupol, improving service accessibility for thousands of beneficiaries.
Governance & Legal Reform: Led a com prehensive review of 1,800+ public services, issuing 1,600+ recommendations that contributed to
regulatory im provements and increased institutional efficiency.
Financial & Operational Oversight: Managed m ulti-million-dollar budgets, ensuring proper resource allocation, financial accountability, and
full com pliance with donor requirements.
Executive Director
New Tbilisi Foundation Tbilisi City Hall
08/2011 - 10/2012 Tbilisi, Georgia
"New Tbilisi" Development: Managed urban development initiatives, including land zoning, urban planning, and coordination of diverse teams
for com m ercial, residential, and governmental districts.
Cross-Functional Collaboration: Facilitated collaboration across diverse teams, including architects, engineers, urbanists, and stakeholders, to
ensure stream lined project im plementation.
Risk Management: Conducted thorough risk assessments, identifying potential project challenges and devising proactive risk m itigation
strategies to m inimize adverse im pacts and ensure project success.
Executive Director
Old City Rehabilitation and Development Fund, Tbilisi City Hall
08/2007 - 08/2010 Tbilisi, Georgia
Construction of the Bridge of Peace: Successfully managed the construction of the “Bridge of Peace”, including leading negotiations with
architectural, engineering, and construction firms, and overseeing all stages of the construction life cycle.
Historic District Rehabilitation: Oversaw the planning, design, rehabilitation, and construction of hundreds of buildings and several road
infrastructures in the historic districts of Tbilisi, while successfully leading a high-performing project and operations management team.
Page 2 of 3
WORK EXPERIENCE
Chair
Agency for Managing Municipal Property & Administration of Tbilisi City Hall
10/2006 - 07/2007 Tbilisi, Georgia
Financial Strategy & Asset Management: Achieved a 17% increase in the municipal budget through the execution of a comprehensive business
development strategy, while implementing strategic asset m anagement practices that led to a 45% reduction in expenses for municipal
companies and a 28% increase in profits
Deputy Chair
Administration of Tbilisi City Hall
08/2005 - 09/2006 Tbilisi, Georgia
Cost Efficiency & Customer Satisfaction: Achieved 25% cost savings through purchase order optimization and inventory streamlining, while
implementing a one-stop-shop system, boosting customer satisfaction by 90% and inter-departmental coordination by 60%.
Program Director for Refugee and Migration
UN Association of Georgia
09/2004 - 07/2005 Tbilisi, Georgia
Legal Consultation: Delivered expert consultation and legal support to refugees, offering invaluable assistance during their challenging
circumstances
Training Programs: Conducted specialized training programs for over 200 border-guards, resulting in a com mendable 20% im provement in
m easured unit com petency.
Senior Training Coordinator
International Society for Fair Elections and Democracy
06/2003 - 08/2004
Manual Developm ent: Spearheaded the definition and structuring of election observer manuals, ensuring a comprehensive and effective
resources.
Training Program Management: Orchestrated the planning, execution, and monitoring of training programs for over 2,500 election observers,
resulting in an impressive 70% improvement in the effectiveness of the election observing process.
LANGUAGES
English Russian Ukrainian Georgian
Full Profes sional Proficiency Full Profes sional Proficiency Profes sional Working Proficiency Native or Bilin gual Proficiency
CERTIFICATES
Agile Certified Practitioner (PMI-ACP) (09/2024) Swedish Institute Leader Lab – Lead Advocacy, Lead Change,
and Lead Collaboration (04/2024 - 11/2024)
Project Management Professional (PMP) (08/2023)
EDUCATION
MSc in IT Management
Central European University Business School
10/2014 - 07/2015 Budapes t, Hun gary
Master of Business Administration
American Graduate School of Business
09/2010 - 07/2011 La Tour-de -P ei lz, Switzerland
Major in International Economic Relations
Georgian State Agrarian University (Now Free University)
09/2000 - 07/2005 Tbilisi, Georgia
Major in Jurisprudence
Georgian State Agrarian University (Now Free University)
09/1999 - 07/2004 Tbilisi, Georgia
Page 3 of 3
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