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Remote
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Kyrylo Yevsieiev
Kyiv, Ukraine | [open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section)
LinkedIn: [open contact info ](look above in the "contact info" section)
Professional Summary
Reliable Dispatch Coordinator with 3 years of experience managing service operations in the home
services industry including appliance repair, HVAC, plumbing, and electrical. Skilled in scheduling,
customer communication, logistics coordination, and team collaboration. Experienced in optimizing
technician workflows and supporting both residential and commercial service needs.
Professional Experience
Dispatch Coordinator
Home Alliance - Remote | 2021-2023
- Coordinated nationwide dispatch operations for appliance repair, HVAC, plumbing, and electrical services.
- Dispatched technicians based on job urgency, skillset, and service zone.
- Handled high-volume scheduling via CRM and communication platforms.
- Maintained strong communication with customers throughout the service cycle.
- Supported on-time performance and improved team efficiency through optimized routing.
Dispatch Coordinator
Utah Appliance Experts - Salt Lake City, UT | 2023 (5 months)
- Scheduled and dispatched for both residential and commercial appliance repair services.
- Coordinated technician assignments, part availability, and job sequencing.
- Managed follow-up service visits and warranty scheduling.
- Handled confirmations, delays, and updates professionally.
Dispatch Coordinator
Workflow - Remote | 2025-Present
- Manage dispatch operations for HVAC and plumbing services.
- Prioritize urgent calls, organize daily routes, and monitor job progress.
- Collaborate with service managers and technicians to handle real-time changes.
- Maintain accurate records and high-quality communication with clients and field staff.
Kyrylo Yevsieiev
Kyiv, Ukraine | [open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section)
LinkedIn: [open contact info ](look above in the "contact info" section)
Key Skills
- Dispatch & Scheduling
- Multi-Trade Coordination (HVAC, Plumbing, Electrical, Appliance Repair)
- Residential & Commercial Service Support
- Customer Communication
- Time Management & Prioritization
- Route Optimization
- Team Collaboration
- Service Workflow Troubleshooting
- High-Volume Scheduling
Software & Tools
- Workiz
- Twilio
- ServiceTitan
- Jira
- Slack
- Google Workspace
- Microsoft Office Suite
Education
National Technical University "Kharkiv Polytechnic Institute"
Bachelor's Degree in Business Management - Kharkiv, Ukraine
High School No. 12
High School Diploma - Kharkiv, Ukraine
Kyiv, Ukraine | [
LinkedIn: [
Professional Summary
Reliable Dispatch Coordinator with 3 years of experience managing service operations in the home
services industry including appliance repair, HVAC, plumbing, and electrical. Skilled in scheduling,
customer communication, logistics coordination, and team collaboration. Experienced in optimizing
technician workflows and supporting both residential and commercial service needs.
Professional Experience
Dispatch Coordinator
Home Alliance - Remote | 2021-2023
- Coordinated nationwide dispatch operations for appliance repair, HVAC, plumbing, and electrical services.
- Dispatched technicians based on job urgency, skillset, and service zone.
- Handled high-volume scheduling via CRM and communication platforms.
- Maintained strong communication with customers throughout the service cycle.
- Supported on-time performance and improved team efficiency through optimized routing.
Dispatch Coordinator
Utah Appliance Experts - Salt Lake City, UT | 2023 (5 months)
- Scheduled and dispatched for both residential and commercial appliance repair services.
- Coordinated technician assignments, part availability, and job sequencing.
- Managed follow-up service visits and warranty scheduling.
- Handled confirmations, delays, and updates professionally.
Dispatch Coordinator
Workflow - Remote | 2025-Present
- Manage dispatch operations for HVAC and plumbing services.
- Prioritize urgent calls, organize daily routes, and monitor job progress.
- Collaborate with service managers and technicians to handle real-time changes.
- Maintain accurate records and high-quality communication with clients and field staff.
Kyrylo Yevsieiev
Kyiv, Ukraine | [
LinkedIn: [
Key Skills
- Dispatch & Scheduling
- Multi-Trade Coordination (HVAC, Plumbing, Electrical, Appliance Repair)
- Residential & Commercial Service Support
- Customer Communication
- Time Management & Prioritization
- Route Optimization
- Team Collaboration
- Service Workflow Troubleshooting
- High-Volume Scheduling
Software & Tools
- Workiz
- Twilio
- ServiceTitan
- Jira
- Slack
- Google Workspace
- Microsoft Office Suite
Education
National Technical University "Kharkiv Polytechnic Institute"
Bachelor's Degree in Business Management - Kharkiv, Ukraine
High School No. 12
High School Diploma - Kharkiv, Ukraine
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The candidate's resume is posted at https://www.work.ua/resumes/14780509/