Contact information

The job seeker has entered a phone number , email, Instagram and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/14842327/

Work experience

Head of Automation and CRM/ERMS | Innovation Advisor

from 08.2024 to 11.2024 (4 months)
Deep Knowledge Group, Дистанційно (IT)

Led a deep department's workflow analysis: BI, Front-End, Data Aggregation, Data Science, Admintech
Identified inefficiencies, streamlined processes, enhanced operations and task management system
Researched, evaluated, and deployed AI tools (Claude, Gemini, Perplexity, Relevance.ai, Cursor, Vercel v0)
Authored departmental workflow guides: standardizing processes and ensuring alignment across teams
Enhanced data analysis with more dynamic & insightful ways to interpret data using 3D visualization tools
Developed and implemented custom automations: HubSpot Workflows, Slack bot, Custom GPTs, Zapier
Automated reporting processes and data flows from Drive & Sheets to Google Sites & Google Slides
Established and managed DKG AI Hub: an ecosystem for AI research, tools, and cross-departmental work

Course Architect and Instructor: Google Sheets for Business Automation

from 04.2024 to now (1 year 9 months)
Databi, Дистанційно (IT)

Designed a 15-module curriculum covering formulas, automation workflows & AI-powered integrations
Authored video lessons, detailed study guides, hands-on assignments, and evaluation criteria
Led live cohort sessions, provided personalized feedback, and evaluated student performance
Taught 300+ students to build CRM dashboards, trigger-based flows, Telegram bots & data visualizations

Automation Developer | Business/Data Analyst | AI Integrator

from 01.2018 to now (8 years)
Upwork, Дистанційно (IT)

My full cv: https://cv.doobOak.ai

Core Competencies & Domain Skills

⚙️Intelligent Automation & System Design
Data Engineering • Ecosystem Integration • Business Process Optimization • AI Integrations
ETL • Complex Dataset Processing • Real-time Data Transformation • Multi-format Reporting
Data Backups (scheduled/event-driven) • DB sync (MySQL, MS Access, Airtable) • Snapshots
Data Scraping & Interactive Web Automation (forms, auth, dynamic elements, DOM parsing)
Web APIs, Webhooks, Webapps, Cross-Platform Endpoints, Custom API Bridges, Async Logic, Callbacks
OS‑level automation (Windows): PowerShell • WinAPI • ADO/OLE DB • VBScript/WSH • Batch Scripts

📧 End-to-end Email Automation:
Customer Relationship Management & Lead Gen Integration • Regex Validation • Smart Segmentation
Trigger-based Dispatching (SMTP, Gmail API) • Dynamic Templates • Personalized Workflows

📊 Professional Microsoft Excel & Google Sheets Development | Advanced VBA & Google Apps Script
Sheets-as-apps Architecture: GUI development • modular logic • UX-first interfaces • Interactive UI forms
Formula Nativity (FILTER, QUERY, ARRAYFORMULA, REGEX, LAMBDA) • User-defined & Named Functions
Power Pivot Tables & Charts: Multi-level Grouping • Calculated Fields • Slicers • Drill-downs
Interactive Dashboards: KPI • CRM • 3D Graphs • Visual Layers
Financial Modeling • Planning • Forecasting • Automated Data Analysis & Business Intelligence
End-to-end Reporting Pipelines with BI Integration (Power BI, Looker, Tableau)

🧩 Business Operations Stack: Task & Resource Tracking • Data Flow Monitoring • Invoice Generation
Calculators, Solvers & Parametric Input Models — Business, Financial, Insurance, Fitness, Custom types
Smart Decision Frameworks: Triggers • Alerts • Notifications • Event-driven Logic

🔄 Workflow & Data Integration: Microsoft Office — SharePoint, InfoPath, Outlook, PowerPoint, Word
Google Workspace Integration — Admin Console (user provisioning, access control, aliasing)
Drive, Docs, Forms | Cross-app sync flows: Sheets ↔ Slides ↔ Sites, Gmail ↔ Calendar

TOOLS & TECH
⚙️ Python • JavaScript • SQL • API • JSON • XML • REST • GraphQL • SOAP
🤖 Custom GPT agents • AI Studio (Gemini) • Claude • Grok • CoPilot • Perplexity • Vercel v0
🔗 Zapier • Make • n8n • IFTTT • Automate.io • Parabola • Clay • Relevance.ai
⚡ Airtable • Telegram & Slack Bots • Chat Automation • Power Apps • App Sheet
📊 Looker Studio • Tableau • Power BI (DAX) & Power Query (M) • Databox • R Studio
🧩 BPMN 2.0, UML: Lucidchart • Miro • Draw.io • Microsoft Visio • SmartDraw
🌐 WordPress • PHP • HTML • CSS • WooCommerce • Shopify • bubble • Webflow
🕹️ Power Automate • UI.Vision • AutoMouseKey • FileMaker Pro • AutoHotkey
🧰 HubSpot • ServiceNow • Zoho • Github • Trello • Jira • Confluence
🏢 E-commerce, ERP, CRM, ERM, Data Management, AdTech

Business/Data Analyst | Automation Developer | Expert Mentor

from 01.2018 to 07.2021 (3 years 7 months)
Got It AI, Дистанційно (IT)

Lead Analyst on a high-volume AI-driven platform – delivered 2500+ business consulting sessions
Advised C-level executives, founders, traders, product managers, and analysts across 20+ industries
Identified core business needs, architected scalable automation systems, and cross-functional data flows
Designed decision frameworks, predictive models, real-time data pipelines, and actionable visualizations
Produced technical documentation, workflow blueprints, branching logic, and modular support flows
Mentored experts, designed recruitment assessments, ran stress scenarios & built a vetted expert network
Led QA audits of expert sessions: reviewing diagnostic flow, solution design, empathy & communication
Created KPI dashboards and monitoring systems to evaluate performance and expose capability gaps
Contributed to building a dataset for AI/LLM training, platform UX/UI refinement, and feature testing
Authored structured knowledge base articles with guided tutorials, visuals & reusable workflow templates

Product Manager (Smartphones) | Data Analyst

from 11.2017 to 05.2018 (7 months)
Samsung Electronics Ukraine Company, Київ (IT)

Queried, structured & analyzed multi-dimensional sales and marketing data via GSSM/SAP BI systems
Built interactive dashboards, adaptive visualizations, forecasting models & VBA-powered data pipelines
Replaced legacy reporting with dynamic, button-triggered UI systems for weekly/monthly operations
Delivered data-driven presentations & strategic briefs to Samsung C-level, including SEUC President
Designed the innovation concept, growth strategy & marketing roadmap for Samsung Innovation Center

IT Project Manager | Internal Platforms Developer

from 01.2017 to 11.2017 (11 months)
Philip Morris Ukraine, Київ (IT)

Led a Scrum project to design & deploy an Ideation Web Platform for factory efficiency improvement
– Defined scalable system architecture, user flows & role-based UI logic for workers, moderators & experts
– Coordinated dev & analyst teams, led weekly QA of deliverables, authored release briefs, reported to C-lvls
– Full project & technical documentation: user stories, business requirements, test plans, SLAs, flowcharts
Designed, developed, and managed iShare – a learning platform connecting niche experts with employees
– Built workflow automation with SharePoint, InfoPath, Excel VBA, Outlook scheduling & digital signatures
– Delivered internal trainings on Excel, Outlook & VBA, provided ongoing tech support via ServiceNow
– Organized cross-department teambuilding events for IT and BI units

Education

Krakow University of Economics

Financial Management, Київ
Higher, from 2016 to 2017 (1 year)

Erasmus+ alum

Kyiv National University of Trade and Economics

English MA (Hons) – Financial Management, Київ
Higher, from 2016 to 2018 (2 years)

Kyiv National University of Trade and Economics

English Translation, Київ
Higher, from 2013 to 2017 (4 years)

Kyiv National University of Trade and Economics

Corporate Finance, Київ
Higher, from 2012 to 2016 (4 years)

Additional education and certificates

IELTS C1

2017

Scrum 4 Teams Training

2017

Knowledge and skills

• MS Excel
• HTML
• Trello
• CSS
• WordPress
• JavaScript
• PHP
• SQL
• MS Power BI
• VBA
• Zapier
• Airtable
• Google Sheets
• Google Apps Script
• Business analysis
• Python
• Custom GPTs
• LLM Agents
• Prompt Engineering
• RPA
• No-code/low-code
• API Integration
• LangChain
• OpenAI API
• N8n
• Make
• IFTTT
• CRM
• Power Apps
• Power BI
• DAX
• Power Query
• Tableau
• Looker Studio
• ETL
• ELT
• IT Enabled Business Transformation
• Optimization of business processes
• BPMN
• UML
• Data analysis
• UI.Vision
• AutoHotKey
• VBScript
• PowerShell
• InfoPath
• SharePoint
• CoPilot
• AI Studio
• Perplexity

Language proficiencies

• English — fluent
• Ukrainian — fluent