Yaryna

Yaryna Vasylkiv
Zolochiv
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

SKILLS EXPERIENCE
• Hotel systems: mHotel, Starlight Receptionist Mar 2022 — Dec 2023
PMS, FOLS, OPERA, EMMA Radisson Blu - Wroclaw
• MS Office Suite (Word, Excel, -Delivered professional guest service in Polish, English
Outlook) -Handled check-ins, payments, and room bookings efficiently
• Customer service -Processed reservations, payments, and issued invoices (including
• Multilingual business invoices)
communication(Ukrainian, Polish, -Coordination of document circulation and invoice settlement
Eng) -Maintained reception aesthetics and brand standards
-Coordinating with housekeeping and maintenance departments to
• Business correspondence (email ensure guest satisfaction
& phone) -Handling guest complaints or concerns in a professional manner
LANGUAGES Employee Coordinator Jun 2021 — Aug 2022
Ukrainian Max Power Human Capital - Wroclaw
-Cooperation with the team (Production, HR, Recruitment, Legalization)
Polish -Trained and supported employees on-site
-Handled contracts, legalization, and recruitment tasks
English -Onboarded and assigned temporary employees according to client
needs
-Acted as a liaison between LG management and agency workers,
resolving operational and HR issues
-Maintained schedules, attendance records, and shift planning for over
200 employees
-Managed emergency replacements and secured continuity of
operations
-Prepared and submitted payroll reports
Personal Assistant Nov 2020 — Feb 2021
Fjord Solutions - Remote
-Monitored and maintained multiple internal and external databases
-Sourced and recruited candidates for various job positions -Conducted
research and gathered information from open and specialized databases
-Translated documents and correspondence (Ukrainian– Polish, Polish–
Ukrainian)
Receptionist Jan 2020 — Apr 2020
Ibis Wroclaw Centrum - Wroclaw
-Managed front desk operations and provided high-quality guest service
-Processing payments and maintaining accurate billing records
-Operated multi-line phone system in Polish and English
-Coordinated and maintained office documentation and administrative
records
Receptionist Mar 2019 — Nov 2020
Exclusive Aparthotel - Wroclaw
Сasier Nov 2017 — May 2018
Burger King - Wroclaw
International insurance specialist Jun 2017 — Oct 2017
Temporary employment agency More Turiv - Zolochiv
-Preparation of documents for the application of a visa
-Filling out applications -Consultation on visa application
-Booking a visit to the consulate
EDUCATION
Wroclaw University 2019 — 2020
Wroclaw | Library studies in Library Science
UMCS 2016 — 2017
Lublin | Tourism and Recreation in Tourism and Recreation
Ivan Franko University 2015 — 2016
Lviv | Psychology in Psychology
HOBBIES AND INTEREST
Books
Dance
Yoga
Personal development