Leowell

Ola-Abideen Leowell
Email: [open contact info](look above in the "contact info" section) | Phone: [open contact info](look above in the "contact info" section) | LinkedIn Profile

Professional Summary
Customer service and sales professional with 4+ years of experience across diverse industries and 15+ months in
direct client support roles. Skilled in handling inbound/outbound calls, lead generation, and coordinating client
services in remote environments. Certified C1 English proficiency, with proven ability to generate new business,
prepare reports, build strong client relationships, and close deals.

Key Skills
• Sales outreach & lead generation (cold/warm calling)
• Client relationship management & acquisition
• Report preparation & solvency checks
• Call handling (inbound & outbound)
• Online communication (WhatsApp, Instagram, Email)
• Appointment scheduling & service coordination
• Google Sheets / Microsoft Excel (basic to intermediate)
• Upselling and cross-selling services/products
• Fluent English (C1 level)

Professional Experience
Medical Virtual Assistant (Remote)
Self-Employed / Contract | Jan 2023 – Jun 2024
• Provided remote client support including appointment coordination, call handling, and follow-up.
• Coordinated schedules, monitored service delivery, and ensured client needs were met from start to
completion.
• Communicated with clients and providers via phone, email, and messaging tools (Zoom, Skype, Google
Meet).
• Maintained accurate records and assisted with reporting.

Co-Founder / Operations Lead
Sheltr – Real Estate Platform | 2022 – Present
• Built and managed a real estate platform for rentals, sales, and shortlets.
• Oversaw client onboarding, property listings, and customer support across digital channels.
• Handled scheduling, CRM management, and task coordination with agents.
• Generated leads and developed client relationships to drive platform growth.

Doctor (Medical Practitioner)
SMC | 2022 – 2023
• Monitored patient needs, communicated treatment plans, and provided aftercare support.
• Developed interpersonal and problem-solving skills in a high-pressure environment.

Marketing Manager / Sales Assistant
Amazon, Ukraine | Jul 2019 – May 2020
• Conducted sales outreach and promoted services to expand customer base.
• Managed client communication, feedback, and satisfaction to drive repeat business.
• Supported business development and upselling initiatives, boosting sales performance.

English Teacher
KidCity English School, Lingva Training Center & Vision Academy — Baku, Azerbaijan | 2013 – 2016
• Taught English to children, teenagers, and adults across multiple institutions.
• Designed engaging lesson plans, adapted methods for different levels, and prepared students for exams.
• Focused on improving grammar, vocabulary, conversational fluency, and overall communication skills.
• Built strong relationships with students, boosting their confidence and learning outcomes.

Education
Doctor of Medicine (MD) — European Medical University, Ukraine (2016–2022)

Certifications & Licenses
• C1 English Proficiency (Certified)
• Certified Forex Trader
• Certificate in Real Estate Investment and Analysis
• KROK (Medical License, Ukraine)
• Basic First Aid & CPR — Nigerian Red Cross
• VA Foundation Training (Stellar Staff)
• Certificate of Attendance – KWAREC 2025 (Kwara Real Estate Conference)