Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/15014239/

Work experience

Automation engineer

from 10.2024 to 06.2025 (9 months)
stripewaves, Remote (IT)

- Implemented an n8n pipeline to move new online orders from Stripe into Notion CRM, improving order visibility for the sales team.
- Automated Slack notifications for failed payments, helping the support team respond faster to customer issues.
-Developed a workflow that tagged and categorized customer support emails automatically in Gmail for easier ticket handling.
- Connected Google Sheets with Airtable using n8n to sync product inventory data across platforms in near real time.
-Created a basic error handling process in n8n to log failed automation runs into Google Sheets, making troubleshooting easier for the team.

AI engineer

from 02.2024 to 08.2024 (7 months)
Tomtech solar, Remote (Power industry)

- Designed a simple n8n workflow to automate daily sales report emails from Google Sheets to managers, reducing manual reporting by 2 hours weekly.
- Set up automatic reminders in n8n for follow-ups on client invoices, ensuring more timely payments.
- Built a workflow to collect and store customer inquiries from Gmail into Airtable, improving lead tracking.
- Integrated Google Calendar with project tasks via n8n to ensure field engineers received automatic job schedules.
- Created a small automation to back up installation reports from email attachments into Google Drive, reducing risk of data loss.

Knowledge and skills

• Proactivity
• MS Word
• MS Excel
• Data Entry
• Detail Oriented
• Customer service
• Communicability
• Ability to work in multitasking mode
• Organizational skills
• Positive attitude
• Conflict resolution
• Time management
• Marketing
• Conducting negotiations
• Management of CRM
• Discipline
• Customer orientation
• Troubleshooting
• Teamwork
• Ability to quickly learn new information
• Fast typing
• Educability
• Tech-savvy
• Building long-term relationship
• Emotional stability
• Concentration
• MS Office
• Zendesk
• Trello
• Slack
• Competent oral and written language
• Documentation management
• Analytical thinking

Language proficiencies

Ukrainian — beginner