Esther

Esther Nwokedi

Professional Summary
Results-driven professional with 2+ years of experience in customer service, administration, and business development. Skilled at building client relationships, driving product sales, and supporting revenue growth in remote environments. Entrepreneurial and proactive, with strong communication and leadership skills.
Core Skills
• Sales & Client Relationship Management
• Business Development & Negotiation
• Customer Service & Retention
• Virtual Assistance & Administration
• Team Collaboration & Communication
• Digital Sales & Marketing
• Time management and remote work tools
Professional Experience

Virtual Assistant / Customer Support – DentistFind (Remote | 2024 – 2025)
• Enhanced customer satisfaction through effective communication and engagement.
• Developed onboarding guides and digital resources, boosting client retention.
3. Managed client communications, meeting notes, and support documentation to ensure smooth client interactions.

Administrative Assistant – 212 Enterprise (Hybrid | 2023 – 2024)
• Coordinated schedules, documentation, and client communication in the business.
• Improved retention by ensuring smooth support and timely responses.

Entrepreneur (Footwear Brand) – Self-Employed (2019 – Present)
• Launched and managed a growing footwear business, leading sales and marketing.
• Negotiated with suppliers and maintained strong customer relationships.
Education
B.Sc. Agricultural Economics – Enugu State University of Science and Technology.
Additional Highlights
• Experience in digital product sales (Canva templates & online tools).
• Proven ability to thrive in remote and fast-paced environments.