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ANASTASIIA BLIZNIUK
[open contact info](look above in the "contact info" section) ⬩ [open contact info](look above in the "contact info" section) ⬩ Lviv, Ukraine

Summary
Friendly and motivated professional looking to start a career in customer support. Strong
communication skills, ability to stay calm under pressure, and a genuine interest in helping
people. Quick to learn new tools and processes, with a focus on providing positive
experiences for clients.

Skills
●​ Strong communication and interpersonal skills
●​ Customer service and sales experience
●​ Problem-solving and conflict resolution
●​ Ability to work under pressure and meet deadlines
●​ Quick learner, adaptable to new tools and processes
●​ Teamwork and client-focused approach

Experience
Vodafone — Sales Manager (B2C Call Center) ​ ​ [June, 2023] – [August, 2023]
●​ Assisted customers with product and service inquiries via phone
●​ Presented and sold mobile services and packages to individual clients
●​ Handled objections and built trust through effective communication
●​ Gained experience in working under pressure and achieving sales targets

Photo Studio ("Fotohata") — Order Designer ​ ​ [October, 2023] – [March, 2024]
●​ Processed customer orders for photo printing and design services
●​ Assisted clients in selecting printing options and resolving service issues
●​ Maintained accuracy in cash handling and order management
●​ Strengthened multitasking skills in a client-facing environment

Lombard №1 — Credit Specialist ​ ​ ​ ​ [June, 2024] – [May, 2025]
●​ Consulted clients on credit products and loan options
●​ Conducted preliminary evaluations and completed required documentation
●​ Ensured compliance with company procedures while maintaining client satisfaction
●​ Developed attention to detail and ability to handle sensitive information