Joshua

Customer service representative

Considering positions:: Customer service representative, Агент підтримки користувачів, Logistician, Customer support representative, English teacher, English translator, .Net developer, IT-specialist, Media buyer, Sales assistant
Age:: 21 years
City of residence:: Kyiv
Ready to work:: Remote

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JOSHUA MOSES OBAJE
Address: 18/1 ซอย รามคำเเหง 43/1 Phlabphla, Wang Thonglang,
Bangkok 10310, Thailand
Phone: (look above in the "contact info" section)
Passport: B03303668
Email: (look above in the "contact info" section)

SUMMARY
Customer service professional with experience in retail and travel industries. Background in education
and human resources with strong interpersonal skills. Proven ability to communicate effectively with
diverse customers and handle inquiries professionally. Seeking to apply customer service skills and
educational background in a customer care role

WORK EXPERIENCES

7Globes Travel, Customer Support Representative Jan 2025 - Present
Maintain detailed customer records and follow up on service requests
Resolve travel-related issues including cancellations, refunds, and itinerary changes
Provide comprehensive travel assistance and booking support to international clients
Handle customer inquiries regarding flight reservations, hotel bookings, and travel packages

Jan 2024 - Dec 2024
TK Mall, Customer Service Associate
Resolved customer complaints.
Processed payments and handled cash register operations
Assisted customers with product inquiries, returns, and exchanges
Delivered exceptional customer service in fast-paced retail environmemt

Wall Street English, Antalya, Turkey , English Teacher Mar 2023 - Dec 2023
Maintained detailed student records and progress reports
Delivered engaging English language instruction to diverse student groups
Developed personalized learning plans to meet individual student needs

Bilecik College, Şanlıurfa, Turkey 2022-2023
Taught English language courses to college-level students
Created interactive lesson plans and educational materials
Provided academic support and guidance to students

EDUCATION

Bachelor of Science in Human Resource Management 2019-2022
ISG University, Benin Republic

First School Leaving Certificate 2013-2018
Government Secondary School, Bwari, Abuja

ADDITIONAL INFORMATION
Technical Skills: Microsoft Office Suite, Customer Management Systems, Basic Computer
Literacy, Email Management, Data Entry and Record Keeping.
Languages: English, Turkey.
Awards/Activities: Best Staff of the year 2024

Joshua

Customer service representative

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