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Work experience

Customer support representative

from 05.2023 to 07.2024 (1 year 3 months)
Bookimed.com, Remote (IT)

-Inbound and outbound calls and Texting with patients
-Scheduling appointments with Hospital for medical treatment -Search and Recommending the best Hospital of treatment based on Patient’s preferences
-Staying in contact with the patient before, during and after the treatment
-Maintaining confidentiality of all Patients record

English teacher

from 05.2021 to 08.2022 (1 year 4 months)
West Camp, Chernivtsi (Tourism)

-Plan, prepare and deliver engaging lessons aligned with Curriculum standard
-Assess and evaluate students progress through assignments, tests and Projects

Education

LUFEM college of Technology

Computer Science, Ternopil
Specialized secondary, from 2020 to 2022 (2 years)

-Data structures and Algorithms
-Data analysis
-Graphics Design
-MS Word

University of Nis

Medicine and surgery, Ternopil
Higher, from 2018 to 2024 (6 years)

Knowledge and skills

• Attentiveness
• Communicability
• Educability
• Confidence
• Active sales
• Management of CRM
• Work with clients
• Teamwork

Language proficiencies

• Ukrainian — average
• English — fluent