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Марта

Офіс-менеджер

Age: 22 years
City: Lviv
Age:
22 years
City:
Lviv

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MARTA ZHINCHYN
I have a bachelor's degree with honors in the specialty "Accountant". Now I continue to study for a
master's degree in the same specialty and strive to graduate with honors. I have been a group
leader for 5 years, which can indicate that I am not afraid of communication and non-standard
situations. In my work, I know the intricacies of consulting customers and provide a high level of
sociability in communicating with customers. I have experience working with a PC, which allows me
to effectively perform administrative and sales duties. My education and acquired skills allow me to
communicate effectively with customers, as well as provide a high level of service and support in
sales. I am confident that I can make a significant contribution to the development of the company.
PERSONAL
Name
Marta Zhinchyn
Address EDUCATION AND QUALIFICATIONS
7 Vagonna Street
79054 Lviv
Phone number Sept 2020 - May 2024 Bachelor's degree in Accounting
[open contact info](look above in the "contact info" section) National Forestry University of Ukraine, Lviv
Email Graduated with honors.
[open contact info](look above in the "contact info" section)
Date of birth Sept 2024 - Sept 2025 Master's degree in Accounting
24-08-2003 National Forestry University of Ukraine, Lviv
Place of birth The training will last for another half a year.
Lviv
Gender
Female
Nationality WORK EXPERIENCE
Ukraine
Marital status
Single Oct 2024 - Sept 2025 Sales consultant
A-SHOP, Lviv
Driving licence
Category B Sales Consultant, A‑SHOP (Children’s Accessories Store) — Lviv
Website Oct 2024 – Present
[open contact info](look above in the "contact info" section)
igsh=N2p2aTRpM3plaHAx&utm_source=qr Process customer transactions at the cash register
Receive and organize incoming goods
INTERESTS Maintain and reconcile cash register records
Fashion and style Conduct monthly inventory checks
Needlework Oversee and maintain the sales floor
Cooking Mentor and supervise junior sales assistants
Merchandise and arrange displays on the sales floor
Beauty industry
Ensure compliance with store standards and policies
Provide customer consultations and assistance
LANGUAGES Perform store closing procedures according to regulations
Ukrainian
English Nov 2022 - Aug 2024 Sales consultant
Mango, Lviv
Sales consultant at Mango clothing store. (1 year 8 months)
My responsibilities included:
•Product knowledge
•Continuous development in the field of fashion
•Settling customers at the cash register (if necessary)
•Assistance and consultation of customers regarding the product
and more
•Knowledge of indicators
•Closing the store (trading floor, not the cash register) according to
the rules.
•Organization and control of order in the trading floor,
merchandising to improve product presentation
•Conducting training for employees to improve their qualifications
and improve customer service
•Participating in the training of new employees, monitoring their
compliance with company standards and supporting the team
Mar 2022 - Jun 2022 Sales consultant
Shoe store "Oba", Lviv
Sales consultant at the Oba shoe store. (3 months)
My responsibilities included:
•opening and closing the store (work was carried out according to
daily items)
•receiving goods (entering them into the database)
•moving between stores
•taking inventory
•consulting clients according to the protocol
•making sales
•taking photos/videos for Instagram
•when one of the points was closed, I was involved in moving the
entire store and reporting to the manager
I performed the assigned tasks.
•merchandising and controlling the display of goods in accordance
with corporate standards.

Jun 2021 - Sept 2022 Cashier-bartender
Lake complex "Kolyba", Lviv
Seasonal work for the summer, worked in March 2021 and in
2022. My responsibilities at the Lake Complex "Kolyba" included:
•Customer service.
• Reception and layout of goods.
• Settlement at the cash register.
• Conducting cash transactions, controlling cash and non‑cash
payments.
• Accounting and control of inventory in the bar.
• Ensuring quick and accurate settlement of customers at the cash
register using POS systems.

SKILLS

Mastering the intricacies of
customer consulting
Working with 1C
Proficiency in PC use
Mentoring
Sociability
Ability to work in a team
Attention to detail

COURSES

Apr 2024 - Apr 2024 Manicure courses at KONDRATIUK Nails
Lviv

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