Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/15423070/

Work experience

Account Manager / Lead Generation

from 07.2024 to now (1 year 10 months)
Freelance / Remote projects, Дистанційно (IT)

Industry: IT / SaaS / Web3 / Fintech

Generation and qualification of 300+ B2B leads via LinkedIn, email and specialized databases.

Conversion into “warm” leads at the level of 20–25%.

Conducting initial calls / correspondence with clients (EU, USA, MENA).

CRM implementation (HubSpot, Pipedrive, Notion) → 1000+ contacts organized.

Script creation and optimization, use of AI (ChatGPT, DeepL) for preparing letters and communication.

Preparation of weekly reports, Google Sheets analytics, presentations for management.

Close cooperation with marketing and sales team → increased customer retention by +15%.

Skills

Account & Client Management

B2B Lead Generation

CRM (HubSpot, Pipedrive, Notion)

LinkedIn & Email Outreach

Google Sheets / Excel analytics

Sales scripts & presentations

AI-powered tools (ChatGPT, DeepL, Notion AI)

Negotiation & Customer Success

Time management, multitasking

Education

European University

Computer Science and Management, Київ
Higher, from 2017 to 2022 (5 years)

Additional education and certificates

HubSpot Academy — Inbound Sales, Email Marketing, CRM for Beginners

15 Hours

Coursera (Google Digital Garage) — Fundamentals of Digital Marketing

40 Hours

LinkedIn Learning — Account Management & Customer Success Basics

5 Hours

Google Skillshop — Google Ads & Analytics for Beginners

10 Hours

YouTube Learning / FreeCodeCamp — Lead Generation with LinkedIn & Email Outreach

10 Hours

Self-study (OpenAI Tools) — AI for Sales & Support: ChatGPT, DeepL, Notion AI

20 Hours

Knowledge and skills

• Lead Generation / Лідогенерація
• Sales Prospecting
• Customer Relationship Management (CRM)
• Ведення CRM (HubSpot
• Pipedrive
• Zoho
• Salesforce)
• Account Management
• B2B Sales / Продажі B2B
• Виявлення потреб клієнтів
• Активний продаж
• Робота із запереченнями
• Negotiation Skills / Переговори
• Business Communication
• Presentation Skills / Презентації
• Email Marketing / Outreach
• LinkedIn Outreach
• Data Analysis / Збір та аналіз даних
• Reporting & KPI Tracking
• Google Sheets / Excel (Advanced)
• Notion / Project Management Tools
• AI-tools (ChatGPT
• Jasper
• DeepL)
• Research & Market Analysis
• Тайм-менеджмент
• Багатозадачність
• Стресостійкість
• Комунікабельність

Language proficiencies

• English — beginner
• Ukrainian — fluent

Additional information

I have a high level of organization and responsibility, I quickly adapt to new tasks and tools.

I have experience working with international teams in Web3, Fintech and IT projects.

Result-oriented: in my work I focus on process efficiency and long-term relationships with clients.

I use AI tools (ChatGPT, DeepL, Notion AI) to increase productivity and automate work.

I am able to find a common language with people from different cultures and quickly establish contact.

Personal qualities: sociability, stress resistance, ability to learn, attention to detail.