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Technical support specialist

City of residence:
Vinnytsia
Ready to work:
Remote

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Денис Коломійчук
Technical Support Specialist / Junior IT Support
Email: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)
Ukraine, Vinnytsia | Remote

Profile
Motivated 4th-year Computer Science student with a strong interest in IT support
and customer service. Skilled in troubleshooting technical issues, working with
software tools, and assisting users with clear and effective communication.
Experienced in working with databases, programming concepts, and collaboration
platforms, which helps in understanding both user needs and technical aspects of
systems. Eager to grow in a Technical Support role, contribute to team success, and
deliver high-quality assistance to end-users.

Hard skills
• Excel • SOLID • SQL

• Word • OOP • C#

• Jira • Git • .NET

Soft skills
• Attention to detail • Problem-solving

• Strong communication skills • Adaptability

• Customer support mindset • Analytical thinking

Education
Bachelor of Computer Science
Vinnytsia National Technical University | 2022 - Present

CS50: Introduction to Computer Science

Harvard (edX) | 2024

Work-study program

Delphi Software| 2025
Languages
• English – Upper-Intermediate (B2)
• Ukrainian – Native speaker

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Work.ua The candidate's resume is posted at https://www.work.ua/resumes/15440821/