Kyrylo

Kyrylo Kilin
DevOps Engineer
​ [open contact info](look above in the "contact info" section) ​ [open contact info](look above in the "contact info" section) ​ Github
​ Linkedin ​ Kyiv, Ukraine, Remote, Relocate ​ Telegram:@hashfirst

SUMMARY SKILLS
DevOps Engineer with 3+ years in infrastructure support and operations, including Programming Skills
1.5 years of hands-on DevOps work. Experienced with Linux, Docker, CI/CD,
monitoring, troubleshooting, and cloud fundamentals across AWS and Azure.
Hands-on with GitHub Actions, Kubernetes, Helm, Terraform, Grafana, and Python Bash PowerShell JS
Prometheus. Focused on automation, reliability, and delivery consistency.
Databases & Cloud services

EXPERIENCE MySQL PostgreSQL Azure AWS

DevOps Engineer
Usehub Containerization Tools
09/2025 - Present Remote
usehub.xyz Docker Kubernetes Terraform
Led with DevOps: CI/CD, deployment, cloud infra, release workflows.
Tech stack: GitHub Actions, Git, React, Vite, Vercel, Docker, K8s, Helm, Terraform, Helm
Grafana, Prometheus, Azure, AWS.
• Built and maintained CI/CD pipelines in GitHub Actions for linting, testing, PR
validation, and deployments.
Monitoring Tools
• Implemented branching strategy, protected branches, required checks, and PR-
only merges to improve release safety. Grafana Prometheus
• Automated Vercel preview and production deployments and improved
repository maintainability with Dependabot and PR templates.
• Applied Docker and Terraform for containerization and infrastructure as code Development
workflows.
• Built with Kubernetes, Helm, Grafana, Azure, and AWS in deployment, CI/CD Incremental Releases Pipelines
configuration, and cloud infrastructure tasks.

Technical Customer Support Specialist Version Control
Obol
Git
04/2022 - 04/2025 Remote
obol.org
• Supported Web infrastructure users in node setup, maintenance, and Operating Systems
troubleshooting across Docker/Compose, Kubernetes, Helm, and Grafana,
helping ensure stable operations and node uptime above 99%. Linux Ubuntu Windows
• Led triage and SLA-based escalations: ticket routing to engineers, incident
handling, and support workflow improvements (FAQ/KB, macros).
• Advised on hosting choices (cloud/VPS (VDS)/bare metal) and contributed to Task Planners
community operations (sentiment reporting/moderation).

Jira Trello ClickUp Notion

KEY ACHIEVEMENTS
Methodologies
​ Resolved a Recurring Docker Compose Issue
Identified a non-obvious VPS provider limitation as the root cause of a Agile (Scrum, Kanban) SDLC Waterfall
recurring Docker Compose container failure (not visible in standard
CPU/RAM metrics). After 2 hours of validation and monitoring, migration to
another provider resolved the issue within minutes and became a Languages
repeatable fix for a hosting-related issue affecting 100+ users.
English – Upper‑Intermediate
​ Improved Support Efficiency and CSAT at Scale
Reduced TTR by 30% through triage optimization (keyword-based routing,
macros, and FAQ/KB improvements) while supporting a 40K+ Discord
community. Maintained ~93% CSAT through structured escalations and
ADDITIONAL EDUCATION &
process-driven support workflows. CERTIFICATIONS
DevOps course
EDUCATION Mate Academy, 2026

Jurisprudence, Specialist Customer Support, Communication &
Yaroslav Mudryi National Law University Personality Dynamics, Problem Solving &
Kharkiv, Ukraine Process Controls course
IBM , 2025