Sarah

SARAH MAKU
■ [Abuja, Nigeria] | ■ [[open contact info](look above in the "contact info" section)] | ■ [[open contact info](look above in the "contact info" section)] |

■ Professional Summary
Motivated and compassionate aspiring customer support manager with strong organizational skills.
Passionate about fostering customers wellbeing, personal development, and success. Quick to learn,
adaptable, effective team collaboration and eager to undergo training to effectively contribute to a safe,
inclusive environment.
Also possess an exceptional command of english, with sound communication skills, with a willingness to
learn, unlearn and relearn.

■■ Key Skills
✔■ Communication & active listening
✔■ Empathy & student-centered support
✔■ Team collaboration & leadership potential
✔■ Organization & time management
✔■ Adaptability & quick learning
✔■ Conflict resolution (developing)
✔■ Relationship building

■ Education
BACHELOR OF MEDICINE- In View
■ Ternopil National Medical University | [2019-2023]
HIGH SCHOOL CERTIFICATE
■ Faith Academy Goshen, Keffi-road, Abuja, Nigeria.
Discipleship and Leadership training course- Dunamis Internatioal Gospel Center

■ Experience
■ SALES SUPPORT MANAGER | [2023-2025]
WAZI AND COMPANY NIGERIA LIMITED
-Managed sales processes, developed sales strategies to improve efficiency and effectiveness.
- Developed schedule for product deliveries too be executed and follow-up on implementation.
- Customer relationship management inorder to ensure data accuracy and leveragng it to support
customer interactions.
- Ensure customer issues are resolved efficiently and contribute to overall satisfaction through effective
follow-up and support.
- Attended and contributed to departmental presentation for company growth.

■ SECRETARY (Bible Study department)- VOLUNTEER] | [2021-2023]
FELLOWSHIP OF CHRISTIAN STUDENTS INTERNATIONAL, TERNOPIL, UKRAINE.
- Developed and organised schedules for assignments and tasks to be executed.
- Supported in drafting goals and objective for the department, monitored progress, from
inception to completion and ensured department satisfaction.
- Schedules weekly meetings for the department and took minutes to be used in report
development for subsequent sharing with the leadership team.
- Developed communication and problem-solving skills while working with diverse individuals
- Managed responsibilities effectively in fast-paced settings, demonstrating adaptability.

■ TRANSLATION SUPPORT- Volunteer (2021)
Ternopil National Medical University, Ternopil, Ukraine.
Played an active role in the translation of the university ukainian Microiology to English language,
assisted by a course mate and supervised by my Professor, Mr Taras.

■ Achievements
- Recognized for reliability and teamwork in volunteering and work setting].
- Successfully adapted to new responsibilities and learned quickly on the job.
- Demonstrated leadership qualities through mentoring, organizing events.

■ CERTIFICATIONS
Teaching English as a Foreign Language (TEFL)- ALISON
Certificate Number: AC- 5232 -25070268

■ HOBBIES and INTERESTS
Reading, Learning languages, listening to music, traveling, singing, baking.

■ References
Available upon request.