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Roksolana
Операційний менеджер
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Motivated Manager with over 10 years of experience leading
educational and youth initiatives. I bring strong skills in team
coordination, planning, communication, and creative problem-
solving. Since 2019, I have been running a handmade brand and
managing the full cycle from design to online sales. I’m seeking an
opportunity to grow in the IT field, where I can contribute to well-
organized, people-focused projects.
ROKSOLANA MUKHA WORK EXPERIENCE
Operations manager February 2020 — September 2025
Halytskyi Vocational College named after V. Chornovil
Lecturer, Mentor, Manager
[
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Coordinated cross-functional communication with stakeholders to
Ternopil, Ukraine
maintain smooth workflows and transparent reporting.
Streamlined internal processes related to performance tracking, data
analysis, and results optimization.
EDUCATION Motivated and guided team members to achieve set objectives,
fostering accountability and continuous improvement.
IT Project Management Led and supported project teams during academic events and research
Beetroot PM Courses
projects, ensuring adherence to deadlines and quality standards.
November 2024-March 2025
Provided leadership and training, developing organizational efficiency
and teamwork within the group.
Doctor of Philosophy(PhD)
Ternopil National Economic University September 2021 - August 2022
2008-2012
Halytskyi Vocational College named after V. Chornovil
The Head of the Department, lecturer
Master of Economy of
Implementing strategic planning and overseeing operations to ensure
enterprise efficiency and goal alignment.
Ternopil National Economic University
Managing teams and workflows, distributing tasks, tracking
2005-2006
performance, and driving results.
Enhancing professional development and fostering accountability
SKILLS within the team.
Project Planning & Execution Coordinating communication with stakeholders and supporting
Time-management partnership agreements.
Agile and Scrum Methodologies Analyzing performance metrics and optimizing processes for higher
Risk and Stakeholder Management productivity.
Budgeting and Cost Control Preparing reports and presenting insights to support data-driven
Process Optimization decisions.
Team Leadership and Organizing events and initiatives to promote departmental
Collaboration engagement and visibility.
Problem-Solving and Decision-
Making September 2019 - present
Self-initiated handmade brand “dReaM”, online
Communication and Negotiation
Creative Project Founder, Project Manager
Overseeing handmade production processes to ensure quality and
TOOLS
timely delivery.
Jira administration, Trello, Notion,
Managing brand operations and digital presence, including social media
Microsoft Office Suite, Zoom, Slack,
and content strategy.
Google Workspace, Figma/Miro (basic
Planning product launches and marketing activities to drive sales
level)
growth.
Coordinating full product lifecycle from design to delivery and feedback.
LANGUAGE Handling online sales operations and maintaining strong customer
English - Upper-Intermediate communication.
Ukrainian - Native
August 2012 — September 2019
Ternopil National Economic University
Senior Lecturer, Head of the scientific circle
Defining and aligning short- and long-term goals with institutional strategy and student
development objectives.
Leading academic initiatives and coordinating student research activities to ensure
efficient execution.
Motivating and mentoring teams, fostering engagement and continuous improvement.
Organizing and managing logistics for conferences and competitions, ensuring
compliance and timely delivery.
Promoting participation in national academic events, achieving high recognition and
measurable results.
Coordinating university-level conferences and facilitating smooth event operations.
2012 — 2014
The Мanagement Сenter, Uk
Developer of the educational programs and trainings (part- time)
Designing and developing structured lecture materials and training programs in English
for The Management Centre (UK)
OTHER EXPERIENCE IN PROJECT MAKING
November 2024 - present
Project Manager – Kurin 51 Platform (Pet Project)
Leading a small development team (2 developers) in creating a coordination platform for scout
activities.
Building and maintaining a project backlog in Jira, structuring key features and prioritizing
tasks.
Facilitating Agile rituals to ensure transparent communication and steady progress.
Delivering an interactive prototype, including a functional dashboard and main website
interface.
2017 — and until now
Plast - National Scout organization of Ukraine
Volunteer (Leader), Instructor, Administrator
AS volunteer (leader) and Instructor:
Planning and implementing educational programs for 30 teenagers
Developing and conducting structured scouting activities aligned with educational goals
Co-organizing youth social projects in environmental conservation, volunteering, and
philanthropy, regularly featured in the media
Budgeting events and projects; managing expenses related to youth scouting activities
Organizing and leading scouting camps, ensuring logistics, risk assessment, financial
planning, and participant involvement
Monitoring and evaluating youth participation; providing feedback and individual support
for their development
Co-organizing the All-Ukrainian intellectual and artistic festivals
As Referent/Administrator of the scout Seniors:
Leading and coordinating activities for 64 senior scouts
Processing applications, managing documentation, and ensuring compliance with
organizational policies
Preparing and submitting quarterly and final reports to the regional Plast office in Ternopil
Organizing meetings, events, and trips; estimating budgets and ensuring smooth execution
and engagement
Managing the process of naming, honoring, and cautioning active members in line with
organizational values
Designing logos and branded products for various Plast’s events
Contributing to the strategic planning of the Organization “Plast”
REFERENCES:
Dr. Abdul-Qadeer Hayat, director at The Management Center, UK:
https://www.themanagementcentre.com
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