Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/15740272/

Work experience

Dispatcher

from 07.2023 to 12.2025 (2 years 6 months)
Appliance & Repair (USA), Remote (Public and business services)

- Market the company’s products and services to prospective clients
- Respond to phone calls and messages from both new and existing customers
- Enter customer details into the database and arrange service appointments
- Coordinate technicians’ schedules and issue reminders for appliance part installations
- Provide support and clear information to customers through phone and email communication

Sales Manager

from 01.2019 to 06.2023 (4 years 6 months)
Florange LLC, Other countries (Marketing, advertising, and PR)

- Handle workflow documentation, including verification of income, identity, and other eligibility
criteria
- Enter orders at both the sales invoice stage and when requesting products from supply facilities
- Communicate with customers about order status, potential problems, and key updates
- Manage the company's social media pages and implement marketing campaigns

Education

Bukhara State University

English Language
Higher, from 2013 to 2018 (5 years)

Knowledge and skills

• Purposefulness
• Communicability
• Educability
• Conducting negotiations
• Business communication
• Turkish
• Sales management
• Knowledge of sales techniques
• HousecallPro
• Repair of household appliances
• Stress resistance

Language proficiencies

• English — fluent
• Uzbek — fluent
• Tajik — fluent
• Turkish — fluent

Additional information

My name is Sevinch, and I bring over 5 years of experience in logistics, sales, customer service, and English language instruction. I’ve successfully managed freight coordination and truck scheduling, led teams in booking and tracking shipments, and streamlined customer service processes to ensure timely and accurate support.

In my sales roles, including as a Sales Manager in the appliance repair industry, I promoted services to new and existing clients, scheduled appointments, and ensured high customer satisfaction through consistent follow-up and personalized service. I regularly used CRM platforms like Housecall Pro and Workiz to manage leads, track job progress, and optimize team performance.

Additionally, I’ve taught English grammar and IELTS preparation to over 50 students, helping many improve their academic and professional outcomes. My diverse background allows me to drive sales growth, improve operational efficiency, and deliver excellent service in fast-paced, customer-focused environments.