Svitlana

Svitlana I. Yanieva
Kyiv, Kyiv Region 03113 | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) | svitlana-yanieva-629ba920a
Motivated project co-ordination professional with a passion for bringing ideas to life. Proficient in project and event coordination, team communication and best in class customer service. Enjoys finding creative solutions in the areas of customer service, marketing and team communication.
CORE COMPETENCIES

• Event planning and oversight
• Event and meeting scheduling
• Cross-team event logistics
• Cross-team event logistics
• Creative innovation
• Problem-solving

PROFESSIONAL EXPERIENCE
Project Coordinator, Veniluck, Sofia, Bulgaria (July 2022 – Present)
Coordinated the team and provided ongoing support to the team within projects, as well as attending project development meetings and suggesting improvements.
Responsible for planning team goals, closing tasks on time and working with project schedules.
• Due to my timely identification of problems during the project and redirection of the team's tasks, including coordination, scheduling, training and organization of the day's work, several project cases were successfully closed without extending the deadline.
• Participated in project development meetings ensuring all required materials were up to date, properly filed and stored.
• Conducted project correspondence with clients to identify and define project requirements, scope, and objectives.

Supervisor of merchandisers, Bayadera Group, Odessa, Ukraine (October 2011 – January 2012)
Recruited and organized the work of sales agents, as well as trained the staff by conducting training. I was also responsible for controlling the work of sales agents, fulfilling the sales plan, and keeping daily reports.
• Coordinated daily reports, including monitoring of agents' performance and motivation, social networking, organizing teamwork and conducting collections - which increased revenue at the outlets and increased agent profits.
• Since 80% of the working hours are spent in the fields, I have been analyzing and controlling the efficiency of sales agents' routes.
• Monitored timely reporting from all agents and sales plan completion.

EDUCATION AND CERTIFICATIONS
Bachelor of Professional Studies: Humanitarian Sciences
Odesa Mechnikov National University, Odessa (2005-09-2009-06)
BBA: Business Administration
The University of National and World Economy /UNWE-Sofia (2017-10 -2021-06)

Master of Business Administration: Management of International Relations
University of National and World Economy /UNWE – Sofia (2021-10 -2022-06)

Google Project Management Professional Certificate,
Coursera, USA, November 10, 2022
Scrum Master Certification
Coursera, USA, August 2023
Jira SCRUM project
Coursera, USA, August 2023
Financial Markets
Coursera, USA, Issued Aug 2020 · Expired Aug 2020