Яна

YANA NYKOLAIETS
Office Manager | Administrator | Personal Assistant
Kyiv | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) (Viber/Telegram) | [open contact info](look above in the "contact info" section)

PROFILE
Organized and detail-oriented professional experienced in office administration, team coordination, and
executive support. Skilled in vendor management, documentation, and communication across departments.
Highly motivated, responsible, and focused on quality service.

WORK EXPERIENCE
V.F. Consulting Services — Executive Administrator (March 2019 – Present)
• Stationery and supply management, cost optimization
• Vendor coordination (service providers, telecom, facility)
• Contract registration and documentation tracking
• Coordination with department heads and corporate office
• Handling courier services and correspondence
• Organizing travel and accommodation for business trips

V.F. Consulting Services — Senior Manager, Operations (February 2015 – March 2019)
• Provided visa consultations to applicants
• Data entry and document processing for embassies
• Ensured communication and delivery of documents
• Assisted with Schengen visa applications

Visa Service Centre — Manager (March 2012 – February 2015)
• Worked directly with clients and managed visa documentation

Advertising Agency “Art-BTL” — Supervisor (2009 – 2012)
• Organized and managed promoters’ work in retail outlets

EDUCATION
Kyiv University Named After Borys Hrinchenko — Bachelor’s Degree (2008–2011)
National Pedagogical University Named After Mykhailo Drahomanov — Master’s Degree (2011–2013)

LANGUAGES
Ukrainian — Native
Russian — Native
English — Intermediate

ADDITIONAL INFORMATION
Responsibility, accuracy, motivation, communication, teamwork, service orientation, attention to detail.

HOBBIES
Fly yoga | Volleyball