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Andrii Yermakov
Manual QA Engineer
Sumy, Ukraine
Summary
Goal-oriented QA Engineer with hands-on experience in manual testing of mobile
applications, websites, and business solutions (1C). Skilled in writing technical
documentation, creating test cases and bug reports, and collaborating with analysts,
developers, and other team members. My background in system administration
provides a strong understanding of technical processes, while previous experience in
CONTACTS sales and team leadership enhances my communication and problem-solving skills.
[open contact info](look above in the "contact info" section) Currently engaged in testing a startup - a mobile application for expense tracking.
Actively developing in the QA field through courses and self-education.
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section) Experiance
makov-andrii/
SMKL 5
System Administrator

COURSES Sumy, Ukraine, October 2024 - Present

QA & Testing:  Monitored server and network stability and performed routine
maintenance
Manual QA (GlobalLogic)  Installed and updated software, patches, and antivirus tools
 Ensured information security and data protection
Software Tester (Genius.Space),
 Provided user support and solved hardware/software issues
Programming & Web:  Implemented new technologies and documented system changes
 Website administration: Updated content, managed user access, ensured
HTML5 & CSS3 (ITVDN) website availability and performance, performed regular backups, and
PHP Developer (ITVDN) monitored for security threats

WordPress Starter (ITVDN) MOYO
Sales Team Lead
Cybersecurity:
Sumy, Ukraine, June 2020 – September 2024
Fundamentals of Cybersecurity for
Business (Google)  Manual testing of 1C ERP, company mobile app, and website updates:
prepared test documentation (test cases, bug reports in Excel/Word),
reported to business analysts and developers.
 Participated in exploratory testing, functional and UI testing. Used
LANGUAGES screenshots, step-by-step reproduction, and expected/actual results
Ukrainian — Native format.
 Achieving sales targets: Developing and implementing strategies to meet
English — Pre-intermediate sales plans and increase profitability.
(currently improving)  Team management: Motivating, training, and developing team members,
setting goals, and tracking their performance.
 Market analysis: Gathering and analyzing information about market
conditions, customer needs, competition, and pricing policies.
 Customer issue resolution: Managing client relationships, resolving
conflicts, and ensuring high levels of customer satisfaction.
 Optimizing sales processes: Analyzing and improving sales processes to
enhance efficiency and drive sales growth.
 Preparation of technical specifications: Writing detailed technical
specifications for new projects and improvements.
 MOYO
Sales Manager
Sumy, Ukraine, September 2017 – May 2020

 Manual testing of 1C ERP, company mobile app, and website updates:
prepared test documentation (test cases, bug reports in Excel/Word),
reported to business analysts and developers.
 Participated in exploratory testing, functional and UI testing. Used
screenshots, step-by-step reproduction, and expected/actual results
format.
 Achieving sales targets: Developing and implementing strategies to meet
sales plans and increase profitability.
 Team management: Motivating, training, and developing team members,
setting goals, and tracking their performance.
 Market analysis: Gathering and analyzing information about market
conditions, customer needs, competition, and pricing policies.

Skills

 Testing Tools: TestRail, Mantis, Jira, Selenium WebDriver, Postman,
Browser DevTools, Trello
 Languages & Markup: PHP (basic), JavaScript (basic), Python (basic),
HTML5, CSS3
 Databases: MSSQL, MySQL, PostgreSQL, SQL
 Frameworks/CMS: Laravel, Yii2, Symfony, Magento 2, WordPress
 Version Control: Git
 Operating Systems: Windows, Windows Server, Linux, MacOS, VirtualBox
 Other: MS Office, 1C ERP
 Soft Skills: Communication, Leadership, Analytical Thinking, Problem
Solving

Education
Ukrainian Academy Of Banking Of The National Bank Of Ukraine
Master's degree, Economic Cybernetics · (Sep 2017 - Jan 2019)

Ukrainian Academy Of Banking Of The National Bank Of Ukraine
Bachelor's degree, Economic Cybernetics · (Sep 2013 - Jul 2017)

Kharkiv National University of Internal Affairs
Master's degree, Cybersecurity and Information Protection (Oct 2025 – now)