Necmi

PERSONAL INFORMATION Necmi Onur OKUMUS
5984 Kimberly Anne Way, Alexandria/VA
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

WORK EXPERIENCE

06/15/2024 - 08/12/2025 Dispatcher (Reefer & Amazon)

T&M Cargo and Logistics

Planned and dispatched Amazon and Reefer loads across multiple regions.

Communicated with drivers and brokers to ensure on-time delivery

Tracked shipments, updated load statuses, and resolved delivery issues

Negotiated rates and scheduled backhauls to maximize truck utilization

Maintained daily logs, ELD records, and load confirmations accurately

02/15/2024–06/01/2024 Operation Manager and Dispatcher

CAPONE TOWING RECOVERY LLC

Operation Manager;

Supervised and managed drivers to ensure efficient daily operations.

Handled customer inquiries, resolved issues, and coordinated service logistics.

Dispatcher;

Received and dispatched service calls to drivers efficiently.

Guided drivers on vehicle issues, locations, and job requirements.
12/25/2023 - 02/15/2024 Driver and Customer Support

CAPONE TOWING RECOVERY LLC

Driver ;

Operated tow trucks to assist customers with vehicle recovery and transportation.

Responded to emergency roadside assistance calls and provided timely service.

Ensured vehicle safety during loading, unloading, and transportation.

Dispatcher While Working as Driver ;

Operated tow trucks while independently managing dispatch for service calls.

Received customer calls, assessed issues, and dispatched myself to job

locations.

Customer Support (Part-time, concurrent)

Responded to customer calls and emails, updated clients on ETA and

service status.
Investigated and resolved billing/dispute inquiries, escalating complex cases to

management.
Used company CRM / dispatch software to document interactions and

follow-ups.

11/13/2022–12/25/2023 Car Hauler Driver

GATA TRANSPORT LLC

Transported 3–4 vehicles across different states safely and efficiently.

Independently handled dispatch, planning routes, and coordinating deliveries.

07/21/2022–11/13/2022 Car Hauler Driver

NETLOG LLC

Performed the same duties as in my previous role, handling car hauling, self-dispatching,
and coordinating with brokers and dealers.
 05/18/2021–06/08/2022 RVs and Motorhome Hauler

SKYPOINT TRANSIT

Transported RVs and motorhomes across various states safely and efficiently.

Coordinated logistics, self-dispatched routes, and ensured timely deliveries.

Maintained vehicle safety, compliance, and communication with clients.

08/22/2019–04/13/2021 Car Hauler Driver

EGE TRANSPORT LLC

Delivered mobile homes, boats, RVs, and motorhomes across states.

Educat on Informat on

2015- 2019 Sivas Cumhuriyet University,
Department of Metallurgy and Materials Engineering

LANGUAGE

Native Language Turkish

Other Language UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interact on Spoken product on
English C2 C2 C2 C2 C2

Driving licence B