Glory

Glory Onoja
Sales Representative

Work Experience

Dynamic customer Service and Sales Representative with over
Education two years of experience in enhancing the customer experience
through effective communication and problem-solving.
Kogi State University Proven track record of building lasting customer relationships
that drive repeat business and maintaining accurate records.
Bachelor’s Degree, Theatre Arts Exceptional organizational skills demonstrated through
volunteer administrative work, reinforcing a commitment to
effective operations. Eager to deliver outstanding service and
solutions to elevate client satisfaction and drive business
success.

Contact

08155890632
Work Experience
[open contact info](look above in the "contact info" section) Sales Representative 2022 – 2024
Grin Groceries Stores
Abuja, Nigeria Facilitated customer purchases, addressed product
inquiries, and resolved complaints.
Ensured a seamless shopping experience by employing
active listening and effective problem-solving techniques.
Maintained precise sales records and conducted timely
stock updates.
Skills Cultivated robust customer relationships

Management Skills Customer Service 2020 - 2021
Jumia
Negotiation
* Provided assistance to customers regarding inquiries and
Critical Thinking directed them on product availability
* Spearheaded online communications, ensuring a
Leadership professional and friendly tone
* Kept accurate records and efficiently uploaded data into
Digital Marketing systems.
Microsoft office
Time Management 2018- 2019
Administrative Volunteer
Jothelo and co
* Coordinated small-scale logistics and scheduling with
precision.

Language
English * Organized digital files and supported the documentation of
basic orders.
Spanish
English * Collaborated with a team to troubleshoot issues and
enhance operational support.