Максим

Maxym Stetsun​
Project manager

Age: 24
Email: [open contact info](look above in the "contact info" section)
Linkedin: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section) (Telegram/Whats app/Viber)​
Languages: Ukrainian (native), English (B1/B2)

About me

I am motivated and have a great desire to realize myself as a project manager.
Communicative and easy-going person, often described as the soul of the company. Easily
tolerate criticism and feedback, the main thing is that it would be constructive. I’m not a
follower of people who consider themselves better than others, everyone is equal in the
team and everyone should be heard.

Experience

Chat Operator/Online Communications Specialist, Freelance
March 2024 - March 2025

Сommunicated with customers through text channels, ensuring high levels of satisfaction
and trust. Implemented content sales strategies, including personalized offers and
cross-selling, driving revenue growth. Handled customer inquiries, complaints, and
suggestions, promptly providing solutions and improving customer experience. Analyzed
user behavior to optimize communication strategies and improve engagement.

Part-time Project Manager/Project Manager assistant, Volindo app
Dec 2023 - March 2024

Work in this company as a freelancer, and for me, it was more studying than work. Helping
Project Manager with researching, actualizing the information and making calls with potential
partners and introducing the company via Google Meet, Zoom, Webex.

Technical Support, Freelance
Jun 2022 - May 2023

Providing technical support to customers who have problems with computer hardware,
software, networks and other technological devices.
Sales Manager, AIM Company
Oct 2020 - Jan 2021

Work in the field of sales, with a cold customer base, customer management, organizing and
directing the interactions between prospective and current clients of a company

Education

Project Management Courses, English philology/Master's degree
Projector — Creative & Tech Online National Aviation University
Institute 2018-2023
March 2025 – Jun 2025

Skills

Microsoft 365 Agile/Scrum/Kanban Figma

Advanced PC user Risk Management Miro

Data Analysis Budget Planning Notion

Stakeholder Management Estimate creating Jira

Report Writing Problem Solving Gantt Chart

Wireframing Google software Research Skills