Contact information

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Work experience

Customer support representative

from 01.2025 to now (1 year)
Manhattan dental spa, Remote (Medicine, pharmacy)

Handled inbound calls and chat inquiries from patients.
• Scheduled appointments for dental bridges, dental crowns and fillings.
• Entered patient information into the company database.
• Coordinated with insurance companies to verify treatment eligibility.
• Provided pricing details and resolved patient issues effectively.
• Resolving patience issues

Sales representative

from 01.2025 to 10.2025 (10 months)
American International Logistics, Remote (Transportation and logistics)

• Converting leads into new customers
• Tracking of cars from pick up location to delivery point.
• Receiving calls from customers to help link them with carriers (transport companies)
• Inputting of clients information into the BAT CRM system.
• Providing quotes to customers through phone calls.
• Following up with finance Department to make sure customer’s payments are received and well
documented.
• Managing carriers by making sure a customer's car is picked up on time and delivered safely at
their doorstep.
• Solving customers complaints on the phone
• Posting of cars on central dispatch
• Dispatching of orders.

Customer support representative

from 01.2024 to 01.2025 (1 year)
Orthodontic expert, Remote (Medicine, pharmacy)

Taking incoming calls from patients
Booking appointment for braces/clear aligners
Entering patient information into a database
Following up with Insurance company to confirm customer qualifies for
Orthodontics treatment.
Providing information about pricing
Resolving patients' issues

Nurse

from 01.2023 to 12.2024 (2 years)
Victory hospital, Remote (Medicine, pharmacy)

. Prepare the exam room & set up instruments and equipment according to the protocol.
. Documented patient medical histories, complaints, and all patient-related communications . Assisted with an examination, procedure, and treatment.

Nurse

from 02.2022 to 12.2022 (11 months)
Royal care Hospital Gwarinpa, Remote (Medicine, pharmacy)

. Take vital signs, assessed conditions of patients and assist with all areas of patient care.
. Managed EHR documentation for all visits, resulting in 18% fewer errors than average
. Helping patients with their daily needs, which resulted in 98% positive feedback in patient survey .

Education

Ambrose Ali University

Nursing department, Other countries
Higher, from 2017 to 2023 (6 years)

Knowledge and skills

• Productivity
• Data management
• MacOS settings
• Microsoft Copilot
• Space management
• Microsoft clarity
• General clinical analysis
• Communicability
• PC User
• Mult

Language proficiencies

English — fluent

Additional information

My name is Imoisili faith omonjate.A passionate and dedicated registered nurse with expertise in medical-surgical nursing.
Adept at providing comprehensive nursing care,from assessment and diagnosis to treatmen, planning and implementation