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Valentyna

Travel manager

Considering positions: Travel manager, Sales manager, Lead generation manager, Support manager
Age: 32 years
City: Remote
Considering positions:
Travel manager, Sales manager, Lead generation manager, Support manager
Age:
32 years
City:
Remote

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Valentyna Diachenko Education

Master's degree Jan 2010 - Jan 2015
Kryvyi Rih Technical University

Employment

Account Manager Dec 2024 - Jul 2025
heet.ai
Communicated with potential clients via LinkedIn;
Conducted product demonstrations;
Personal details Supported ongoing relationships with existing clients;
Maintained reports in the CRM system;
Valentyna Diachenko Engaged in product improvement.

Business Development Team Lead Mar 2021 - Jul 2025
[open contact info](look above in the "contact info" section)
Crunch
Managed a team of up to 10 employees;
[open contact info](look above in the "contact info" section) Monitored team performance, ensured KPI compliance, and tracked work
statistics;
Kryvyi Rih Supported research activities and maintained database accuracy;
Contributed ideas through brainstorming to support company growth.
October 25, 1993
Business Development Manager Oct 2020 - Mar 2021
Crunch
Female
Communicated with potential clients via LinkedIn;
Collaborated with internal departments across the company;
Ukraine Utilized CRM systems, Google Sheets, Microsoft Office, and other
productivity tools.
[open contact info](look above in the "contact info" section)
diachenko Tourism Manager Jan 2018 - Sep 2020
Travel Professional Group
Coordinated tour bookings through reservation systems and partner
correspondence
Languages Provided phone and email support to travel agents
Presented key destinations at webinars and seminars
English Managed social media page and groups.

Ukrainian Head of the sales department, tourism Aug 2015 - Dec 2017
manager
Travel Agency "LuxeTravel"
Attracted new clients and built a loyal customer base through promotions,
sales, bonuses, and holiday gifts; conducted cold and warm calls;
Consulted clients, sold travel packages, and monitored bookings from
purchase to post-trip follow-up;
Negotiated new contracts with partners;
Resolved conflicts with clients and partners professionally and efficiently.

Courses

Business English Jun 2025
Certificates

ENGin program Mar 2025

Digitogram Feb 2021

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