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This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/16225033/

Client service representative

Considering positions:
Client service representative, Client manager, Customer support representative, Call center operator, Data Entry Operator, Менеджер з лідогенерації, Methodist, Project manager, IT-specialist, Administrator
Employment type:
full-time
City of residence:
Dnipro
Ready to work:
Remote

Contact information

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Work experience

Key account manager

from 11.2025 to now (5 months)

Support B2B lead generation and partnership development for consulting, audit, and market-entry services across fintech, AI, and Web3 sectors.

Conduct outreach to founders, executives, and decision-makers, helping qualify warm leads and build early-stage client relationships.

Assist in managing the sales pipeline, including follow-ups, lead tracking, and basic CRM reporting to ensure consistent engagement.

Collaborate with senior consultants and leadership to identify partnership opportunities and refine outreach messaging for target industries.

Participate in deal preparation activities, including proposal coordination, meeting scheduling, and relationship handover support.

Represent MGVER professionally in digital business communities and partner conversations.

Client manager

from 08.2024 to now (1 year 8 months)

Managed customer orders, payments, and delivery logistics, ensuring timely fulfillment and client satisfaction.

Handled inquiries via social media and direct communication channels, maintaining a professional customer experience.

Recorded transactions and coordinated with clients to ensure seamless operations
.

Sales assistant

from 08.2021 to 10.2025 (4 years 3 months)
Dek kitchen, Remote (Food industry)

Processed customer orders and payments, maintaining accurate records.

Assisted in marketing and promotional campaigns to drive business growth.

Marketing assistant

from 06.2021 to 09.2024 (3 years 4 months)
AdVesh Collections, Remote (Beauty, fitness, sports)

Contacted customers to promote products and boost sales.

Processed customer orders and payments, maintaining accurate records.

Assisted in marketing and promotional campaigns to drive business growth.

Education

University of Calabar

Physiotherapy, Dnipro
Higher, from 2022 to 2027 (5 years)

Philipson Comprehensive College

Dnipro
Secondary, from 2015 to 2020 (5 years)

Knowledge and skills

  • Hardworking
  • Communicability
  • Responsibility
  • Honesty
  • Educability
  • Conflict-free
  • Adaptability
  • Attentiveness
  • Time management
  • SMM
  • Digital literacy
  • Microsoft 365
  • Professionalism
  • Google Docs
  • Google Workspace
  • Work with clients
  • Leadership
  • Team management

Language proficiencies

English — fluent

References

  • Bisola Ehi Ogolowa

    Bisola Ehi Ogolowa

    Recruiter, Today Skill Hub Academy

    Contact details are hidden
  • Adek Bassey

    Adek Bassey

    Executive director, Today For Tomorrow Initiative

    Contact details are hidden

Additional information

PROFESSIONAL SUMMARY

Enthusiastic and detail-oriented professional with proven experience in customer service, social media management, digital communication, and project coordination. Skilled in handling client interactions, managing online platforms, and delivering high-quality virtual assistance. Known for strong organizational, communication, and problem-solving skills with the ability to multitask efficiently in remote environments. Currently pursuing a Doctor of Physiotherapy (D.PT) degree, bringing additional understanding of health communication, empathy, and teamwork. Passionate about providing excellent service, supporting youth-centered initiatives, and promoting well-being in digital and community spaces.



HOBBIES
Reading
Watching movies
Teaching
Listening to music

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