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This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/16229371/

Customer support representative

Considering positions: Customer support representative, Dispatcher, Sales manager, Call center operator, Data Entry Operator, Client manager, Customer service manager, Менеджер з листування, Talent sourcer, Coordinator
Employment type: full-time
City of residence: Dnipro
Ready to work: Remote
Considering positions:
Customer support representative, Dispatcher, Sales manager, Call center operator, Data Entry Operator, Client manager, Customer service manager, Менеджер з листування, Talent sourcer, Coordinator
Employment type:
full-time
City of residence:
Dnipro
Ready to work:
Remote

Contact information

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Work experience

Client manager

from 11.2024 to now (1 year 3 months)

Managed customer orders, payments, and delivery logistics, ensuring timely fulfillment and client satisfaction.

Handled inquiries via social media and direct communication channels, maintaining a professional customer experience.

Recorded transactions and coordinated with clients to ensure seamless operations

Social media manager

from 09.2024 to now (1 year 5 months)

Developed and implemented engaging digital content strategies to boost online visibility.

Managed social media accounts, tracked analytics, and optimized engagement using insights.

Promoted campaigns and maintained consistent messaging.

Marketing assistant

from 07.2023 to 10.2025 (2 years 4 months)
Dek kitchen, Remote (Food industry)

Contacted customers to promote products and boost sales.

Processed customer orders and payments, maintaining accurate records.

Assisted in marketing and promotional campaigns to drive business growth.

Team leader

from 07.2021 to now (4 years 7 months)

Directed a youth-led local branch, leading volunteers and coordinating impactful community projects.

Oversaw project planning, implementation, and reporting, ensuring alignment with organizational goals.

Facilitated outreach programs focused on youth empowerment, education, and mental health.

Education

University of Calabar

Physiotherapy, Dnipro
Higher, from 2022 to 2027 (5 years)

Philipson Comprehensive College

Dnipro
Secondary, from 2015 to 2020 (5 years)

Knowledge and skills

  • Hardworking
  • Communicability
  • Responsibility
  • Honesty
  • Educability
  • Conflict-free
  • Adaptability
  • Attentiveness
  • Time management
  • SMM
  • Digital literacy
  • Microsoft 365
  • Professionalism
  • Google Docs
  • Google Workspace
  • Work with clients
  • Leadership
  • Team management

Language proficiencies

English — fluent

References

  • Bisola Ehi Ogolowa

    Bisola Ehi Ogolowa

    Recruiter, Today Skill Hub Academy

    Contact details are hidden
  • Adek Bassey

    Adek Bassey

    Executive director, Today For Tomorrow Initiative

    Contact details are hidden

Additional information

PROFESSIONAL SUMMARY

Enthusiastic and detail-oriented professional with proven experience in customer service, social media management, digital communication, and project coordination. Skilled in handling client interactions, managing online platforms, and delivering high-quality virtual assistance. Known for strong organizational, communication, and problem-solving skills with the ability to multitask efficiently in remote environments. Currently pursuing a Doctor of Physiotherapy (D.PT) degree, bringing additional understanding of health communication, empathy, and teamwork. Passionate about providing excellent service, supporting youth-centered initiatives, and promoting well-being in digital and community spaces.

HOBBIES
Reading
Watching movies
Teaching
Listening to music

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