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Customer support representative
- Considering positions:
- Customer support representative, Dispatcher, Sales manager, Call center operator, Data Entry Operator, Client manager, Customer service manager, Менеджер з листування, Talent sourcer, Coordinator
- Employment type:
- full-time
- City of residence:
- Dnipro
- Ready to work:
- Remote
Contact information
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
Work experience
Key account manager
from 11.2025 to now
(5 months)
Support B2B lead generation and partnership development for consulting, audit, and market-entry services across fintech, AI, and Web3 sectors.
Conduct outreach to founders, executives, and decision-makers, helping qualify warm leads and build early-stage client relationships.
Assist in managing the sales pipeline, including follow-ups, lead tracking, and basic CRM reporting to ensure consistent engagement.
Collaborate with senior consultants and leadership to identify partnership opportunities and refine outreach messaging for target industries.
Participate in deal preparation activities, including proposal coordination, meeting scheduling, and relationship handover support.
Represent MGVER professionally in digital business communities and partner conversations.
Client manager
from 11.2024 to now
(1 year 5 months)
Managed customer orders, payments, and delivery logistics, ensuring timely fulfillment and client satisfaction.
Handled inquiries via social media and direct communication channels, maintaining a professional customer experience.
Recorded transactions and coordinated with clients to ensure seamless operations
Social media manager
from 09.2024 to now
(1 year 7 months)
Developed and implemented engaging digital content strategies to boost online visibility.
Managed social media accounts, tracked analytics, and optimized engagement using insights.
Promoted campaigns and maintained consistent messaging.
Marketing assistant
from 07.2023 to 10.2025
(2 years 4 months)
Dek kitchen, Remote (Food industry)
Contacted customers to promote products and boost sales.
Processed customer orders and payments, maintaining accurate records.
Assisted in marketing and promotional campaigns to drive business growth.
Team leader
from 07.2021 to now
(4 years 9 months)
Directed a youth-led local branch, leading volunteers and coordinating impactful community projects.
Oversaw project planning, implementation, and reporting, ensuring alignment with organizational goals.
Facilitated outreach programs focused on youth empowerment, education, and mental health.
Education
University of Calabar
Physiotherapy, Dnipro
Higher, from 2022 to 2027 (5 years)
Philipson Comprehensive College
Dnipro
Secondary, from 2015 to 2020 (5 years)
Knowledge and skills
- Hardworking
- Communicability
- Responsibility
- Honesty
- Educability
- Conflict-free
- Adaptability
- Attentiveness
- Time management
- SMM
- Digital literacy
- Microsoft 365
- Professionalism
- Google Docs
- Google Workspace
- Work with clients
- Leadership
- Team management
Language proficiencies
English — fluent
References
-
Bisola Ehi Ogolowa
Recruiter, Today Skill Hub Academy
Contact details are hidden -
Adek Bassey
Executive director, Today For Tomorrow Initiative
Contact details are hidden
Additional information
PROFESSIONAL SUMMARY
Enthusiastic and detail-oriented professional with proven experience in customer service, social media management, digital communication, and project coordination. Skilled in handling client interactions, managing online platforms, and delivering high-quality virtual assistance. Known for strong organizational, communication, and problem-solving skills with the ability to multitask efficiently in remote environments. Currently pursuing a Doctor of Physiotherapy (D.PT) degree, bringing additional understanding of health communication, empathy, and teamwork. Passionate about providing excellent service, supporting youth-centered initiatives, and promoting well-being in digital and community spaces.
HOBBIES
Reading
Watching movies
Teaching
Listening to music
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