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Менеджер з продажу
- Considering positions:
- Менеджер з продажу, Менеджер з логістики, Менеджер роботи з клієнтами, Продавець-консультант
- Age:
- 25 years
- City of residence:
- Lviv
- Ready to work:
- Lviv, Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/16280188/
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SOFIIA VYHODOVANETS
Sales & Reservations Manager ¦ Hospitality Sales ¦ Customer Service
United Kingdom (open to remote roles ‒ Canada / US)
Email: [open contact info ](look above in the "contact info" section) ¦ Phone: [open contact info ](look above in the "contact info" section)
Open to remote full-time opportunities
PROFESSIONAL SUMMARY
Results-driven Sales & Customer Service professional with strong experience in hotel sales, reservations,
conference coordination, guest relations, and B2C conversion. Skilled in building client relationships,
converting inbound leads, upselling, and improving revenue performance. Proven ability to work in
fast-paced environments and deliver exceptional customer experience. Seeking a remote Canadian sales role.
CORE SKILLS
• Sales & Lead Conversion
• Upselling / Cross-Selling
• Customer Relationship Management
• B2C & Hospitality Sales
• Reservations & Group Bookings
• OTA Platforms (Booking.com, Agoda, Expedia)
• CRM & PMS Systems
• Event & Conference Coordination
• Sales Reporting & Forecasting
• Client Support & Issue Resolution
• Microsoft Excel / Google Sheets
PROFESSIONAL EXPERIENCE
Barista / Guest Service Assistant ̶ Balucci, United Kingdom
April 2025 ‒ September 2025
• Delivered high-quality customer service, improving repeat customer engagement.
• Supported daily sales through upselling and product recommendations.
• Maintained accurate POS operations and optimised workflow efficiency.
Conference Manager & Reservations Manager ̶ Hotel George, Ukraine
July 2021 ‒ August 2022
• Increased occupancy by managing group bookings, events, and high-volume reservations.
• Coordinated conferences from enquiry to execution.
• Improved OTA listing performance and guest review scores.
Sales & Guest Relations Assistant ̶ Hotel Cisar, Ukraine
May 2020 ‒ June 2021
• Supported room sales and maintained high guest satisfaction.
• Assisted in conferences, group reservations, and guest support operations.
• Managed front-desk tasks with accuracy and professionalism.
EDUCATION
University of Business and Management, Kyiv ̶ Bachelor s Degree, 2024
ADDITIONAL INFORMATION
• Ukrainian ̶ Native, English ̶ B2, Russian ̶ Fluent
• Strong interpersonal skills, ability to multitask, culturally adaptable
Sales & Reservations Manager ¦ Hospitality Sales ¦ Customer Service
United Kingdom (open to remote roles ‒ Canada / US)
Email: [
Open to remote full-time opportunities
PROFESSIONAL SUMMARY
Results-driven Sales & Customer Service professional with strong experience in hotel sales, reservations,
conference coordination, guest relations, and B2C conversion. Skilled in building client relationships,
converting inbound leads, upselling, and improving revenue performance. Proven ability to work in
fast-paced environments and deliver exceptional customer experience. Seeking a remote Canadian sales role.
CORE SKILLS
• Sales & Lead Conversion
• Upselling / Cross-Selling
• Customer Relationship Management
• B2C & Hospitality Sales
• Reservations & Group Bookings
• OTA Platforms (Booking.com, Agoda, Expedia)
• CRM & PMS Systems
• Event & Conference Coordination
• Sales Reporting & Forecasting
• Client Support & Issue Resolution
• Microsoft Excel / Google Sheets
PROFESSIONAL EXPERIENCE
Barista / Guest Service Assistant ̶ Balucci, United Kingdom
April 2025 ‒ September 2025
• Delivered high-quality customer service, improving repeat customer engagement.
• Supported daily sales through upselling and product recommendations.
• Maintained accurate POS operations and optimised workflow efficiency.
Conference Manager & Reservations Manager ̶ Hotel George, Ukraine
July 2021 ‒ August 2022
• Increased occupancy by managing group bookings, events, and high-volume reservations.
• Coordinated conferences from enquiry to execution.
• Improved OTA listing performance and guest review scores.
Sales & Guest Relations Assistant ̶ Hotel Cisar, Ukraine
May 2020 ‒ June 2021
• Supported room sales and maintained high guest satisfaction.
• Assisted in conferences, group reservations, and guest support operations.
• Managed front-desk tasks with accuracy and professionalism.
EDUCATION
University of Business and Management, Kyiv ̶ Bachelor s Degree, 2024
ADDITIONAL INFORMATION
• Ukrainian ̶ Native, English ̶ B2, Russian ̶ Fluent
• Strong interpersonal skills, ability to multitask, culturally adaptable
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The candidate's resume is posted at https://www.work.ua/resumes/16280188/