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Andriy

Business Process Manager, HR Operations Analyst

Age: 36 years
City: Lviv
Age:
36 years
City:
Lviv

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Business Process Manager / HR Operations Analyst​

Summary:​

●​ 11+ years in business process management and HR operations
●​ Strong experience mapping processes, gathering requirements, creating SOPs, and
implementing tools
●​ Hands-on with CRM, HRM, ATS, Finance and operational automation (Zoho Suite,
APIs, integrations)
●​ Reduce operational bottlenecks and build systems that scale your business​

Core Skills:​

●​ Business Process Analysis and Modeling (BPMN)
●​ HR Operations & Analytics
●​ Systems Implementation (CRM/ATS/HRIS/Finance)
●​ Workflow automation (API/Deluge/Zapier)
●​ Reporting & Dashboards
●​ Requirements gathering
●​ Documentation, SOPs, policies​

Experience / Achievements:

●​ Implemented end-to-end CRM/ATS/HRM systems
●​ Stabilized employee retention at 76% during crisis
●​ Built resource management framework for 160+ FTE
●​ Reduced operational workload 30–50% through automation
●​ Delivered multiple analytics dashboards for leadership​

Tools:

​
Zoho Suite, Miro, Notion, Google Workspace, PowerBI/Zoho Analytics, Jira, Confluence

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HR manager

60 000 UAH

Lviv

Higher education · Full-time

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The candidate's resume is posted at https://www.work.ua/resumes/16344658/