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Альона

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Curriculum vitae

Name: Alоna Stas
Address(str., apt.): Bratusia str., b.20, Borispol city, Kiev region, 08300
Mobile phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)
Nationality: Ukrainian
Date of birth: 15/07/1985
Languages: Ukrainian – native
English- expert
Work availability: available to join contract in November 2025
Position applied for: Assistant dinning room server (Assistant waiter)

Education
Dates (from-to):2007 -2009
Name and type of organization: International Academy of Personnel Management
Title of qualification awarded: Bachelor of Law

Dates (from-to): 2011-2013
Name and type of organization: International Academy of Personnel Management
Title of qualification awarded: Master of Law

Work experience
Dates (from-to): 2018 - present
Name and address of employer: Royal Caribbean international,
Occupation or position held: Waiter assistant

Main activities and responsibilities: Delivered exceptional service by greeting and serving customers in a timely, friendly manner;
- Answered questions about menu selections and made recommendations when requested;
- Skillfully anticipated and addressed guests' service needs;
- Ensure guest satisfaction with dining experience;
- Upsell purchasing in complimentary restaurants;
- Closing responsibilities including side work, front of house and tables.

Dates (from-to): 2014 - 2016
Name and address of employer: Kiev/ Ukraine, 5-7/29, T. Shevchenka Blvd. / Pushkinska Str. 8st floor of the Premier Palace Hotel
Type of business or sector:Restaurant «Terracotta».
Occupation or position held:Waiter
Main activities and responsibilities:
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner;
- Answered questions about menu selections and made recommendations when requested;
- Skillfully anticipated and addressed guests' service needs;
- Closing responsibilities including side work, front of house and tables.

Dates (from-to): 2011 -2012
Name and address of employer: Kiev/ Ukraine, Lavrska str, 22
Type of business or sector: Restaurant «Tsarske Selo»
Occupation or position held: Аssistant waiter
Main activities and responsibilities:
- Participated in rotational service delivery schedule;
- Provided assistance and support to assigned team of Waiters;
- Obtained linen, silverware, glassware, and china to set tables;
- Greeted and escorted guests to their assigned seats;
- Observed guests to anticipate their needs and responded to any additional requests.

Dates (from-to): 2006-2007
Name and address of employer: Kiev/ Ukraine, Store
Occupation or position held: Store assistant
Main activities and responsibilities:
- Assisted in running the grocery store;
- Operated the cash register and received payments;
- Received deliveries and administered shelving of stocks;
- Ensured that shop exits are free from obstacles; maintained the sanitation of the shop and displays;
- Looked after the shop when the manager is away;
- Provided prompt service and ensured customer satisfaction;
- Ran errands and other tasks assigned by the store manager.

Certificates:
STCW Basic Safety Training
STCW Security Awareness for Seafarers
Seaman’s Book
International Passport
MLC Medical Certificate
Fully Vaccinated

Personal qualities and skills:Teamwork, responsibility, career motivation, decision making, communication, trustworthiness&ethics, results orientation, problem solving, organisation
Technical skills
and competences: Microsoft Office (Word, Excel and PowerPoint)

Hobbies:Dancing, novels, cooking, baking

I am positive, hard working and flexible in my working hours, being able to work evenings and weekends, can adapt to any situation

I am a positive and hardworking person with a flexible schedule. I am comfortable working evenings, weekends, and in a team-oriented, multicultural environment. I adapt quickly and aim to deliver excellent guest service at all times.

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