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Work experience

Team Lead in Lead Verification Department

from 08.2024 to 09.2025 (1 year 2 months)
Infuse, Дистанційно (Маркетинг, реклама, PR)

-Managed a team of 5-7 specialists, overseeing goal setting, workload distribution and performance tracking.
-Maintained team performance above target levels (1.0+ KPI) by optimizing workflows and providing continuous support and feedback.
-Ensured data accuracy and smooth CRM integration in lead verification processes.
-Conducted onboarding, training, and feedback to support team growth and quality.
-Collaborated with internal teams to resolve issues and optimize workflows.
-Handled administrative tasks (timesheets, vacations, equipment) and contributed to process automation.

Online Verification Specialist

from 06.2022 to 07.2024 (2 years 2 months)
Infuse, Дистанційно (Маркетинг, реклама, PR)

-Conducted in-depth research to identify and collect information for potential sales leads.
-Utilized online tools and platforms to enrich and update lead data.
-Verified and validated lead information against business requirements.
-Maintained performance above 1.0 KPI throughout the entire employment period by ensuring accuracy, meeting deadlines and optimizing daily workflows.
-Performed analysis and cross-checked information through various internet resources to ensure data accuracy and relevance.

Junior QA Engineer

from 09.2021 to 05.2022 (9 months)
TestMatick, Чернігів (IT)

-Participated in QA processes including preparation of test documentation and execution of manual tests.
-Reported and verified bugs in Jira, collaborating closely with the development team.
-Performed functional, regression, smoke, UI/UX and cross-browser testing for web and mobile (Android) applications.
-Worked in Agile (Scrum, Kanban) environment, ensuring timely delivery and quality of releases.
-Used Swagger for basic API testing and MySQL for data validation.

Retroconversion Specialist

from 03.2021 to 08.2021 (6 months)
STATE PENSION FUND OF UKRAINE, CHERNIHIV REGION, Чернігів (Державні організації)

-Digitized and organized pension documents as part of the archive modernization project.
-Ensured accuracy and completeness of data during the document conversion process.
-Collaborated with the team to maintain database integrity and improve workflow efficiency.
-Worked with confidential personal data following data protection standards.

Education

Andersen

QA Manual Internship, Київ
Higher, from 2025 to 2025 (less than 1 year)

-Participated in daily stand-up meetings,retro and review sessions.
-Took part in test planning and estimations.
-Created test cases and bug reports.
-Performed frontend testing, API testing in Swagger

BEETROOT ACADEMY

QA Manual, Чернігів
Higher, from 2021 to 2021 (less than 1 year)

НУ 'Чернігівська політехніка'

Право, Чернігів
Higher, from 2011 to 2016 (5 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Впровадження системи KPI
• Team management
• Teamwork
• Onboarding for staff
• Google Sheets
• Jira
• Тестування API
• Software Development Life Cycle
• SQL
• Figma
• Understanding of client-server architecture
• Reporting
• Writing bug reports

Language proficiencies

• English — average
• Polish — beginner
• Ukrainian — fluent