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Катерина

Dispatcher

Age:
31 years
City:
Lviv

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KATERYNA YAKYMYSHYN

CONTACT PROFILE
[open contact info](look above in the "contact info" section) Detail-oriented logistics specialist with 4 years of experience
in freight coordination, shipment tracking, and data
[open contact info](look above in the "contact info" section)
management. Skilled in rate negotiation, CRM/database
maintenance, and maintaining accurate records, with strong
Lviv
organizational and analytical abilities to support smooth
operations.

EDUCATION

Drohobych State Pedagogical WORK EXPERIENCE
University of Ivan Franko
CUSTOMER SUPPORT SPECIALIST

2011 - 2016 Truck Beast( Landstar agency)
Specialist degree in 2021-2025
Foreign Languages Assisted Landstar drivers with booking and managing
freight loads across the U.S via phone, email, and chat
Searched for suitable loads using Landstar freight
SKILLS platform and negotiated competitive rates with brokers.

Negotiation skills Tracked shipments from pickup to delivery, ensuring

Multitasking timely updates and problem resolution.

Problem-solving skills Provided high-quality customer service, ensuring

Organization and time smooth logistics operations and driver satisfaction.

management skills Maintained detailed records of loads, rates, and

Microsoft Excel/Google Sheets communications in internal system.

CRM and database management

DATA ENTRY SPECIALIST
LANGUAGES Netex Consulting

English - Advanced 2016-2021
Ukrainian - Native Gained experience working with large data sets and
spreadsheets (Excel, Google Sheets)
Entered, verified, and updated data in company
databases and information systems
Stored and organized financial information, supplier
data, and product catalogues
Maintained accuracy and consistency of information
within CRM system

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