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Customer support representative
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- Customer support representative, Chat manager, Акаунт-менеджер, Фармер акаунтів, Call Center Representative, Менеджер з рекламацій, Торговий представник, Менеджер з продажу, Менеджер проєктів, Фахівець з документообігу
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Co-operation Estate,
Precious Nnaji Amuwo-Odofin,
Lagos, Nigeria.
[open contact info ](look above in the "contact info" section)
A highly skilled customer Service Professional and Chat Operator with a strong passion
for delivering exceptional customer experiences. With excellent written communication,
[open contact info ](look above in the "contact info" section)
active listening and problem-solving abilities.I specialize in handling customer inquiries, om
resolving concerns and providing real-time support through chat and digital channels.
EXPERIENCE SKILLS
Excellent written
ITCenter, Portugal — Customer Care Representative communication and typing
(Remote) skill.
AUGUST 2023 - JUNE 2024
Strong problem-solving
● Respond to customer inquiries via calls/chats/Emails.
and conflict-resolution
● Receive customer data and complaints and forward bigger
skills.
issues to the right team/department.
Ability to multitask and
manage several
Serdyuk, Kyiv Ukraine — Chat Operator (Remote) conversations at once.
AUGUST 2024 - NOVEMBER 2024 patience , empathy, and
● Respond to customers in chats, fast and politely. customer- first mindset.
● Giving concise and correct answers to customer’s questions.
Good product or service
● Following internal instructions and setting goals.
knowledge.
QMB MARTS, Lagos Nigeria — Front Desk AWARDS
JANUARY 2022 - NOVEMBER 2022
● Welcoming guests into the company. Award of the Best dressed.
● Respond to customer inquiries in real time via live Presented to me by my
chat/Email. Institution.
● Provide accurate information about products, services,
policies and procedures.
DevVibe, Australia — Editor and Typist LANGUAGES
MARCH 2022 - MARCH 2023
English, Written Spanish.
● Editing documents for spelling, grammar, punctuation and
formatting errors.
● Transcribing speeches, reports and presentations.
● Record keeping and information/data management.
EDUCATION
Federal University of Technology, Owerri – Quantity Survey
AUGUST 2019 - JULY 2024
Sparks Academy, Lagos — WAEC Certificate
SEPTEMBER 2011 - JULY 2017
West African Examination Council Certificate.
Precious Nnaji Amuwo-Odofin,
Lagos, Nigeria.
[
A highly skilled customer Service Professional and Chat Operator with a strong passion
for delivering exceptional customer experiences. With excellent written communication,
[
active listening and problem-solving abilities.I specialize in handling customer inquiries, om
resolving concerns and providing real-time support through chat and digital channels.
EXPERIENCE SKILLS
Excellent written
ITCenter, Portugal — Customer Care Representative communication and typing
(Remote) skill.
AUGUST 2023 - JUNE 2024
Strong problem-solving
● Respond to customer inquiries via calls/chats/Emails.
and conflict-resolution
● Receive customer data and complaints and forward bigger
skills.
issues to the right team/department.
Ability to multitask and
manage several
Serdyuk, Kyiv Ukraine — Chat Operator (Remote) conversations at once.
AUGUST 2024 - NOVEMBER 2024 patience , empathy, and
● Respond to customers in chats, fast and politely. customer- first mindset.
● Giving concise and correct answers to customer’s questions.
Good product or service
● Following internal instructions and setting goals.
knowledge.
QMB MARTS, Lagos Nigeria — Front Desk AWARDS
JANUARY 2022 - NOVEMBER 2022
● Welcoming guests into the company. Award of the Best dressed.
● Respond to customer inquiries in real time via live Presented to me by my
chat/Email. Institution.
● Provide accurate information about products, services,
policies and procedures.
DevVibe, Australia — Editor and Typist LANGUAGES
MARCH 2022 - MARCH 2023
English, Written Spanish.
● Editing documents for spelling, grammar, punctuation and
formatting errors.
● Transcribing speeches, reports and presentations.
● Record keeping and information/data management.
EDUCATION
Federal University of Technology, Owerri – Quantity Survey
AUGUST 2019 - JULY 2024
Sparks Academy, Lagos — WAEC Certificate
SEPTEMBER 2011 - JULY 2017
West African Examination Council Certificate.
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The candidate's resume is posted at https://www.work.ua/resumes/16455346/