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Sales manager
- Considering positions:
- Sales manager, Trainee Project Manager
- Age:
- 25 years
- City:
- Lviv
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PATRICIA MONDA
Lviv, Ukraine • [open contact info ](look above in the "contact info" section) • [open contact info ](look above in the "contact info" section)
LinkedIn: Patricia Monda
SUMMARY
I am a bilingual specialist , 2+ years in international sales, and nearly 8 years of experience teaching
Spanish. Skilled in customer communication, problem-solving, and full-cycle client support.
Reliable, organized, and proactive team player seeking a position in Spanish- or English-language
support or operations, and open to learning and taking on new roles in related fields.
WORK EXPERIENCE
Sales Manager (Spanish, English), Agrodoctor.eu May 2023- Feb 2026
Manage full-cycle customer orders: proforma invoices, product selection, and order
placement.
Communicate with clients in Spanish & English; provide order updates and handle delivery
issues.
Resolve claims, ensure product compatibility, and provide clear client guidance.
Customer Support (Spanish), Autodoc Dec 2020 - Feb 2021
Processed orders and updated Spanish-speaking clients on status and delivery.
Coordinated between clients and technical department for smooth service.
Maintained accurate communication to ensure customer satisfaction.
Spanish Language Tutor (Online) Aug 2017 - Present
Teach students (A0–B2) with personalized, interactive lessons.
Focus on vocabulary, grammar, and speaking confidence.
Prepare materials and support long-term student progress.
EDUCATION
Master’s and Bachelor’s Degrees in Philology (Spanish Language Sep 2017 - Dec 2022
and Literature)
Ivan Franko National University of Lviv, Ukraine
Erasmus+ Exchange, University of Cadiz, Spain (completed twice).
ADDITIONAL INFORMATION
Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Zendesk, Baselinker, ILUO,
Email & WhatsApp, Zoom, Google Meet, Canva, Wordwall, Miro, Notion.
Languages:Spanish — C1, English — B2, Ukrainian — Native.
Certifications: Diploma of Spanish as a Foreign Language (DELE) С1.
Awards/Activities: Participated in Agritechnica 2025 (Germany) as part of the company’s
sales and client support team.
Lviv, Ukraine • [
LinkedIn: Patricia Monda
SUMMARY
I am a bilingual specialist , 2+ years in international sales, and nearly 8 years of experience teaching
Spanish. Skilled in customer communication, problem-solving, and full-cycle client support.
Reliable, organized, and proactive team player seeking a position in Spanish- or English-language
support or operations, and open to learning and taking on new roles in related fields.
WORK EXPERIENCE
Sales Manager (Spanish, English), Agrodoctor.eu May 2023- Feb 2026
Manage full-cycle customer orders: proforma invoices, product selection, and order
placement.
Communicate with clients in Spanish & English; provide order updates and handle delivery
issues.
Resolve claims, ensure product compatibility, and provide clear client guidance.
Customer Support (Spanish), Autodoc Dec 2020 - Feb 2021
Processed orders and updated Spanish-speaking clients on status and delivery.
Coordinated between clients and technical department for smooth service.
Maintained accurate communication to ensure customer satisfaction.
Spanish Language Tutor (Online) Aug 2017 - Present
Teach students (A0–B2) with personalized, interactive lessons.
Focus on vocabulary, grammar, and speaking confidence.
Prepare materials and support long-term student progress.
EDUCATION
Master’s and Bachelor’s Degrees in Philology (Spanish Language Sep 2017 - Dec 2022
and Literature)
Ivan Franko National University of Lviv, Ukraine
Erasmus+ Exchange, University of Cadiz, Spain (completed twice).
ADDITIONAL INFORMATION
Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Zendesk, Baselinker, ILUO,
Email & WhatsApp, Zoom, Google Meet, Canva, Wordwall, Miro, Notion.
Languages:Spanish — C1, English — B2, Ukrainian — Native.
Certifications: Diploma of Spanish as a Foreign Language (DELE) С1.
Awards/Activities: Participated in Agritechnica 2025 (Germany) as part of the company’s
sales and client support team.
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The candidate's resume is posted at https://www.work.ua/resumes/16507405/