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Anna
Logistics manager
Considering positions:
Logistics manager, Customer support representative, Sales agent, Dispatcher, Team lead, Coordinator, Call-centre operator, Billing specialist
City of residence:
Zhytomyr
Ready to work:
Remote, Zhytomyr
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You can get this candidate's contact information from https://www.work.ua/resumes/16507795/?puid=86180
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CONTACTS
Anna Lohvyna
Ukraine
Customer Support Manager
[open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
WORK EXPERIENCE
Nov 2014 — May 2019
Human Resources Manager , American Company Remote
PROFESSIONAL • Administered payroll and employee benefits across multiple locations, minimizing
SUMMARY discrepancies and ensuring accuracy.
Dynamic and results-driven Customer • Ensured compliance with local, state, and federal employment regulations.
Support and Human Resources • Designed and delivered staff orientation and training programs to improve teamwork
professional with extensive experience and productivity.
in managing teams, improving • Enhanced employee retention and engagement through incentive programs and
operations, and ensuring excellent regular performance feedback.
client satisfaction. Skilled in employee
training, payroll administration, May 2019 — Present
accounts management, and Coach in Training ,
implementing best practices for
• Mentored female athletes and team managers, supporting personal and athletic
customer service.
development.
• Developed training programs focused on strength, agility, and technical skills.
• Promoted safe exercise techniques to reduce the risk of injury.
Aug 2019 — Aug 2020
Customer Support Manager, All Heart Home Care (Happy Call)
Remote
• Received inbound calls from patients and helped resolve their concerns and issues.
• Implemented high customer service standards and best practices to improve
satisfaction.
• Trained and mentored team members to enhance accuracy, productivity, and client
experience.
• Administered payroll and benefits, ensured compliance with regulations, and
supported onboarding and training processes.
Jul 2022 — Aug 2022
Sales Manager, Supplax Remote
• Provided and sold electrical services to clients.
• Managed incoming calls, emails, and documentation for multiple projects.
• Assisted clients with inquiries, followed up on transactions, and resolved complaints
promptly.
May 2025 — Sep 2025
Accounts Payable Manager, Pharmbills Remote
• Managed invoices and payments via cash and checks.
• Prepared weekly and monthly financial reports, ensuring accuracy and compliance.
EDUCATION
Sep 2002 - Jun 2007
Master’s Degree, Kiev National Economic University
LANGUAGES
English C1 - Advanced
Anna Lohvyna
Ukraine
Customer Support Manager
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WORK EXPERIENCE
Nov 2014 — May 2019
Human Resources Manager , American Company Remote
PROFESSIONAL • Administered payroll and employee benefits across multiple locations, minimizing
SUMMARY discrepancies and ensuring accuracy.
Dynamic and results-driven Customer • Ensured compliance with local, state, and federal employment regulations.
Support and Human Resources • Designed and delivered staff orientation and training programs to improve teamwork
professional with extensive experience and productivity.
in managing teams, improving • Enhanced employee retention and engagement through incentive programs and
operations, and ensuring excellent regular performance feedback.
client satisfaction. Skilled in employee
training, payroll administration, May 2019 — Present
accounts management, and Coach in Training ,
implementing best practices for
• Mentored female athletes and team managers, supporting personal and athletic
customer service.
development.
• Developed training programs focused on strength, agility, and technical skills.
• Promoted safe exercise techniques to reduce the risk of injury.
Aug 2019 — Aug 2020
Customer Support Manager, All Heart Home Care (Happy Call)
Remote
• Received inbound calls from patients and helped resolve their concerns and issues.
• Implemented high customer service standards and best practices to improve
satisfaction.
• Trained and mentored team members to enhance accuracy, productivity, and client
experience.
• Administered payroll and benefits, ensured compliance with regulations, and
supported onboarding and training processes.
Jul 2022 — Aug 2022
Sales Manager, Supplax Remote
• Provided and sold electrical services to clients.
• Managed incoming calls, emails, and documentation for multiple projects.
• Assisted clients with inquiries, followed up on transactions, and resolved complaints
promptly.
May 2025 — Sep 2025
Accounts Payable Manager, Pharmbills Remote
• Managed invoices and payments via cash and checks.
• Prepared weekly and monthly financial reports, ensuring accuracy and compliance.
EDUCATION
Sep 2002 - Jun 2007
Master’s Degree, Kiev National Economic University
LANGUAGES
English C1 - Advanced
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The candidate's resume is posted at https://www.work.ua/resumes/16507795/?puid=86180