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Анна

Комьюніті-менеджер

Considering positions: Комьюніті-менеджер, Менеджер партнерської програми, Копірайтер, Менеджер з продажу, Контент-менеджер, Консультант клієнтської підтримки, Журналіст, Продюсер, Оператор контакт-центру, Фармер акаунтів
City of residence: Kharkiv
Ready to work: Remote
Considering positions:
Комьюніті-менеджер, Менеджер партнерської програми, Копірайтер, Менеджер з продажу, Контент-менеджер, Консультант клієнтської підтримки, Журналіст, Продюсер, Оператор контакт-центру, Фармер акаунтів
City of residence:
Kharkiv
Ready to work:
Remote

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Anna Shumeiko

Kraków, Poland

Tel. numer: [open contact info](look above in the "contact info" section)

e-mail: [open contact info](look above in the "contact info" section)


Experience

I worked for one year as a Game Presenter / Live Dealer at QueenBee Poland Studio in Kraków. I hosted Blackjack, Baccarat and Roulette tables, followed all game rules and payout procedures, communicated with players during live rounds and maintained accuracy even under pressure.

Technical Knowledge

I know how the dealer system works, including game flow, bet logic, set‑bets, payout validation and result registration. I can notice technical issues such as UI freezes, camera delays or wrong result displays. I have experience reporting bugs and irregularities and understand cancellation and compensation procedures as well as basic backend processes.

Game Mechanics

In Roulette I understand the full game flow and all bet types, including how triple threat works and how the system registers it. I am able to notice payout issues or irregular outcomes. In Blackjack and Baccarat I know the rules, payouts, side bets and automatic system decisions such as third‑card rules, pushes or busts

Languages

• Polish C1
• English B2

Soft Skills

I communicate clearly, stay calm under pressure, pay attention to details, solve problems quickly and work well in a team

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