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ALEXANDER

SIDLETSKYI
Head of Sales | Ops Manager | COO | Project Manager | Delivery Manager |
Business Operations Manager | Sales Operations Manager

Professional experience
Chief Operating Officer 2024 - 2025 I have over 10 years of sales
experience in various business
Armada Home Services (USA) areas. I have worked both in a team
and independently. I have
Responsibilities: Achievements: experience as a sales manager, team
Organization and control of operational Implemented an effective service order leader, sales department manager,
processes in the company.
management system for the company, which and operations director. I can easily
Optimization of processes and staff work reduced service delivery times.
create sales texts, email newsletters,
schedules.
Optimized personnel processes, which business presentations, and one-
Implementation of quality standards and increased the number of services performed page websites using website
monitoring of their compliance.
without compromising quality.
builders. I can independently create
Cost management and resource optimization Improved quality control standards, which led an MVP product without a team or
to improve efficiency.
to increased customer satisfaction.
supervisor. Configure CRM systems
Interaction with customers and partners to Reduced the company's operating costs to meet basic needs.
improve service levels. without compromising productivity.

Head of Sales Department 2023 - 2024 Software
Freezvon (Worldwide)
CRM:

Responsibilities: Achievements: Pipedrive

Managing the sales department and developing Formed an effective sales and lead generation Monday

the lead generation team.
team with high performance indicators.
Hubspot

Recruiting, training, and onboarding new Implemented an automated email distribution AmoCRM (Kommo)

employees.
system, which increased conversion rates.

Developing and implementing lead generation Optimized the lead generation process, which Trello

strategies.
improved the quality of incoming applications.
Workiz

Creating marketing email campaigns and Improved the employee training process, Gohighlvl

automating processes.
reducing the time to productivity to 1 week.

ServiceTitan

Optimizing the sales funnel to increase Increased the company's total sales through
conversion rates. optimization of scripts and CRM processes. Bitrix24

Planning:

Head of Sales Department 2021 - 2023 Google Calendar

Tecor / E-Hold, (Worldwide) Google Sheets

Miro

Responsibilities: Achievements: Notion
Processing incoming requests for software I studied a lot of information about the
development from clients.
principle of working with a team of developers,
Design:

Processing and further cooperation with warm was able to implement it and manage a team of Figma

clients referred by management.
developers.
Canva

Conducting presentations for both the I implemented new tools into the company's Procreate

company and partners.
workflow, as well as into our clients' processes.

Writing sales texts.
Created presentations for partners and large Adobe Photoshop

Conducting personal negotiations with large companies, and also acted as a speaker to Sora AI

clients.
close deals.
Midjourney AI
Forming a database of tools for further study Acted as a consultant for foreign investors
with the aim of developing the company. wishing to start their own crypto business.
Business Development Manager 2020 - 2021 Skills
Partida (p2pb2b.io), (Worldwide)
Public speakin g

Responsibilities: Achievements:
Business analysi s

D eveloping growth strategies and plans for I signed an agreement with a project created
Design development

companies interested in listing on the from scratch by the company I represented.
Creating sales-oriented text s

exchange.
We posted a project that was already listed on Team motivation

Managing relationships with existing clients.
5+ exchanges that wanted it for free, and I
Operational processes
Expanding the exchange's client base.
made them pay 1 BTC.

Knowledge of the products offered by the I followed all the projects that came my way

'
Qualities
exchange.
and said they weren t interesting, so that gave

Writing business proposals for new projects on me more results.

emarket, as well as for existing ones.

Identify project needs based on their weekly

pages.

R esponsibilit y

Reporting on successes and areas for Communicative skill s

improvement. Punctualit y

Energy

Sales Manager (Outbound Calls) 2019 - 2020 Creativit y

Quick learner

Home Alliance , (USA)
Strategic and critical thinking

Responsibilities: Achievements:

Outbound calls to customers who have already

used our services, encouraging them to use our
Made 80-120 calls per day.

Hired 23 new technicians.

Hobbies
services again.
Scheduled 4-8 meetings per day with new

Outbound calls to customers who have filled clients.
T ime managemen t

out a form on the website or made a Yelp Self-developmen t

request for a service.
FPV drones

Outbound calls to customers who have never

used our services but are interested after
Training

renovating their home.
Motorspor t

Tattoos

Books

Logistics broker / Dispatcher 2018 - 2019
Time with loved ones
Goldstart Carriers , (USA)

Responsibilities: Achievements:

Communicated with customers to record Since the company itself had only just been

shipment details, coordinate delivery times, established, I did all the work from scratch.

and discuss any special handling issues.
I had a team of six people whom I mentored, in

Set up driver routes.
addition to my own cargo and trucks.

Generated leads and attracted new potential I managed eight to ten trucks for transporting

customers.
cargo and was also a mentor to my team.

Provided customers with delivery quotes.
I had a good understanding of the states, cities,

Booked orders with carriers.
and streets.

Helped prepare carriers for shipments.

Logistics broker 2017 - 2018

Landstar Carriers (Logity) , (USA)

Responsibilities: Achievements:

Generating potential customers and attracting Hundreds of shipments were picked up and

new potential customers, as well as developing delivered to the US under my supervision.

a sales channel for new downloads.
I created my own database of customers and

Identifying and selecting reliable carriers for drivers, which allowed me to provide work for

delivery.
drivers and help customers transport their

Providing customers and drivers with price cargo.

quotes for cargo delivery.
I gained many contacts in the US.
Booking orders for carriers.
For the employer
To save both your time and mine, please read what I expect from a potential cooperation. These points are
mandatory and non-negotiable! If you think these points are ‘too much’, then I feel sorry for your employees and I
am glad that this will not affect me. I am only looking for a reasonable and professional attitude from my potential
employer.

What I offer What I expect
Full ownership of assigned departments, projects, or Respectful, ethical communication

revenue streams
Zero tolerance for manipulation or psychological
Personal responsibility for outcomes, KPIs, and pressure

delivery
Clear roles, priorities, and decision boundaries

Long-term mindset focused on sustainable growth, Honest and direct feedback

not short-term wins
Outcome-based evaluation

High reliability, commitments are met, promises are Authority aligned with responsibility

kept
No micromanagement or control-driven culture

Calm, structured, and rational leadership
Rational, stable leadership

Clear goal setting and management
Predictable priorities and planning

Respectful communication without pressure or Sustainable workload and clear boundaries

manipulation
Fair, market-aligned compensation

Ability to align teams around priorities and execution
Timely and transparent payments

Building trust-based, accountable work cultures
Recognition of increased responsibility

Focus on process and predictability, not pressure- Focus on results, not presence

driven
Alignment between stated values and real behavior

Structured management with clear metrics and Respect for agreed working hours and boundaries
funnels

Transparent pipeline management and forecasting

Coaching and supporting teams rather than Start of Employment
micromanaging
A formal, signed employment or contractor
Alignment between sales, marketing, and operations
agreement from the company side

Strong operational discipline and prioritisation
Clearly defined responsibilities, authority, and scope
Ability to stabilise chaotic processes and create order stated in the agreement

quickly
Fixed salary amount agreed in advance

Clear task ownership and workflow visibility
Fixed and predictable payment date (no delays, no
Risk identification and mitigation before escalation
shifts)

Structured project planning and timeline control
Transparent compensation structure with growth tied
Clear scope definition and change management
to time and/or measurable contribution

Predictable delivery against deadlines and budgets
No unilateral changes to scope, salary, or conditions
Fast prioritisation without losing strategic perspective
without mutual agreement

Clear, direct, and professional communication
Clear reporting line and decision-making authority

Ability to translate complexity into simple actions
Access to required tools, systems, and information
High level of discipline and self-organisation
from day one
Punctuality, predictability, and consistency

If you are an honest and reasonable person who values your
employees' time and contribution to your business, then we
will definitely be able to cooperate perfectly!

[open contact info](look above in the "contact info" section) Alexander-sidletskyi Remote