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Work experience

Senior Salesforce Engineer

from 11.2020 to 07.2024 (3 years 9 months)
EPAM Systems, Київ (IT)

Epam projects:
Salesforce CPQ project
•Responsible for settings in Salesforce CPQ
•Created and modified CPQ Product rules and Price rules by customer needs;
•Migrated CPQ data into Production in terms of deployment;
•Created and modified Process builder flows;
•Created Lightning component for Case SPAM button

Service Cloud projects
•Creation Service Cloud Knowledge related objects, Global picklists,
•Email fileds Validation rules. Setting Permission sets.
•LWC custom components development for Experian Address Validation
•Qualtrics survey package installation and initial setup.
•Developed Flows, triggers based on CPQ principles

Project related to Support and development in Service Cloud and Orders and Subscriptions scope.
•Writing batch jobs, triggers using FFLib framework,
•creating Approval processes, changing Flows,
•queues for OMNI channel routing configuration.
•Fixing CI/CD Bitbucket/GitHub pipeline issues and merge conflicts in Git.

Marketing automation project, Pardot integration
•Created Pardot automation rules
•Data migration with Data Loader did Export and Import of modified Campaign rows;
•development of Process Builder flows

Project of Salesforce Integration with ServiceNow via Mulesoft for providing getting NEQ flows, NEQ Tasks from ServiceNow to Salesforce.
•NEQ flow implementation, apex callout to Mulesoft for sending Opportunity and EFX ID data from Salesforce and receving NEQ data from ServiceNow

Team:3-12 members depend of project. CI/CD deployment and using Scrum in some projects.

Tools that have been used:
• Development: Web Storm plus Illuminated Cloud plugin, Microsoft VS Code
• CI/CD: GitHub, BitBucket, GitLab, Jenkins, GitExtensions
Jira, Rally team board

Technologies that have been used:
• Salesforce, Salesforce Service Cloud, Salesforce CPQ, Pardot
• Apex, Triggers, LWC, Flows, Process builder flows, Reports, Lightning
• Salesforce Formula fields, Rollup summary fields, Approval processes, Validation rules
• classes used FFLib framework
• Git, GitHub, Jira
• Data Loader, Gearset
• SQLite, Python

Salesforce Developer

from 12.2019 to 10.2020 (11 months)
SoftServe, Київ (IT)

Project Roles: Salesforce developer, front-end developer

Project Description:
Developing and support B2B Portal for Large beer company that stands for ordering and delivering beer and other products from breweries to resellers. Visualforce and JavaScript development of frontend part of Portal. Development of PDF rendering for Order Confirmation Email flow.

Responsibilities:
• Developed remoteAction callouts;
• Developed multi language PDF generation attachment for Order Confirmation Email flow;
• Took part in developing Order Confirmation Email flow;
• Developed Salesforce formula fields logic;
• Took part in tracking in JavaScript (UnderscoreJS) user behavior on B2B Portal for Segments;
• Developed Handlebar labels for multilanguage support and conditions statments;
• Took part in CSS bugs fixing;

Team 10 members. Dev Team 5 members, QA 2 members, BA, Scrum master. Scrum and CI/CD deployment workflow.

Database: Salesforce, SAP
Tools:
WebStorm+IlluminatedCloud plugin, Sublime Text+Mavensmate, Google Chrome, Git, Microsoft Azure Pipelines (CI), Ant Migration Tool

Technologies:
Apex, SOQL, SOSL, Visualforce, Controllers, CloudCraze, Workflow, jQuery, Handlebars, Segment, UnderscoreJs, HTML, CSS

Senior Salesforce Developer

from 07.2016 to 11.2019 (3 years 5 months)
Polytech Software, Київ (IT)

Took part in several Salesforce projects. Also I have performed datamigration from Sugar CRM, Terrasoft CRM to Salesforce.
I developed visualforce pages, triggers, controllers, web services, callouts, email services, batch jobs etc.

Responsibilities:
•Supporting and improving existing Salesforce projects
•Apex triggers, Visualforce pages and Apex controllers development using JavaScript and JQuery
•Developing REST HTTP Callouts requests to remote systems for supporting work of distributed project on Salesforce
•Webhooks services in Salesforce
•Developing Batch jobs, Email to Salesforce services
•Workflows, Process Builder flows, PDF reports and attachments development
•Integrating Salesforce with 3 rd party services
•Twilio SMS/MMS send and receive in Salesforce, Sendgrid emails send, Microsites based on Salesforce
•Development of Salesforce Sales Cloud application from scratch
•Migration of CRM databases from Sugar CRM and BPM'online CRM (Terrasoft) to Salesforce using DataLoader tool
•Communication with managers from US, Ireland
•Python scripts creation for fixing issues in data during database migration

Team:2-10 members depend of project. CI/CD and Change Sets deployment for Salesforce metadata.

Technologies:
• Apex, REST HTTP Callouts
• Visualforce
• Salesforce tests
• HTML, CSS, Javascript, JQuery, Bootstrap
• SQLite DBMS, Ant Migration Tool, GitLab
• Python scripts

Salesforce engineer

from 06.2015 to 06.2016 (1 year)
Skelia, Київ (IT)

Take part in Thomas Cook project. Support and development of Visualforce pages and components, Salesforce Apex and declarative settings for large traveling corporation. Complaint process development.
I developed web forms, triggers, controllers, custom settings, email sending, adjusted salesforce environment, formula fields, custom buttons etc.

Responsibilities:
•development of Apex controllers of Visualforce pages, Apex triggers
•Visualforce pages, used JavaScript and jQuery in Visualforce pages
•Web services, test code coverage classes etc.
•Communication with Belgium colleagues

Team:3 members.

Salesforce developer

from 03.2012 to 05.2015 (3 years 3 months)
Dynamo Development Inc., Київ (IT)

Several Salesforce projects with development of Visualforce pages and components, Salesforce Apex development. Support and improving Salesforce projects. Salesforce integration projects. Customer Portal project.

Responsibilities:
•Apex triggers, Apex controllers of Visualforce pages
•Visualforce pages, used JavaScript and jQuery in Visualforce pages
•PDF reports, Web services, test code coverage classes, deployment to Production
•Communication with US manages

Team:3-10 members depend of project. Change Sets deployment.

Головний консультант

from 02.2005 to 02.2012 (7 years)
Верховна Рада України, Київ (Юриспруденція)

Oracle and Delphi development for legislation database of Ukraine at Parliament of Ukraine. Database migration from Interbase to Oracle.

Responsibilities:
•Development on Delphi 5,7 client software under Oracle database of legislation.
•Creation of software with table recognition in plain-text. Converter of RTF files in DOS plain-text with table building in character graphics.
•Development of juridical software that working with Interbase database.
•Migration of thesaurus EUROVOC from Access to MySQL, finding differences and changes between EUROVOC databases in PHP pages, further migration into Oracle DB.
•Creating of installation packages for software.
•Databases migration from Interbase to Oracle.
•Wrote Oracle SQL and PL/SQL scripts for database structure migration.

Team:3 members.

Молодший науковий співробітник

from 08.2001 to 10.2004 (3 years 3 months)
Інститут Кібернетики ім. Глушкова, Київ (IT)

Position: Associate research officer
Responsibilities:
Worked as Oracle database developer with KIM ltd. company.

Програміст баз даних Oracle

from 10.2000 to 10.2004 (4 years)
KIM ltd., Київ (IT)

Position: Oracle database programmer

Responsibilities:
•Programmer of Oracle database, administration of Oracle databases.
•Deal with database migration. Wrote Oracle SQL and PL/SQL scripts.
•Developing administrator utilities under Oracle.
•Java software development under Oracle for database migration.
•Development software on C# (Part of Microsoft Visual Studio .NET technology) language under Oracle database.Take part in developing AWP for Betting company "Marathon" on C#
•Take part in developing AWP for magazine "Bulletin of governmental purchase". Wrote module of generation from DB Oracle RTF files on C#.
•Comparing of database structures and objects, and finding differences.

Team:3-10 members.

Education

Московський Фізико-Технічний Інститут (МФТИ)

Факультет Управління та прикладної математики (ФУПМ), спеціальність прикладна математика та фізика, Київ
Higher, from 1995 to 2001 (6 years)

Ліцей Лідер

Київ
Secondary, from 1985 to 1995 (10 years)

Ліцей Лідер (школа 171 в Києві)

Additional education and certificates

Salesforce Certified Platform Developer

2017
Certificate

Salesforce Certified Platform Administrator

2021
Certificate

Knowledge and skills

• Стресостійкість
• Англійська мова
• Python
• Адміністрування Salesforce
• Salesforce розробка
• Oracle SQL Developer
• SQL
• SQLite
• PHP
• MySQL
• JavaScript
• jQuery

Language proficiencies

• English — above average
• Ukrainian — fluent