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Work experience

Marketing Assistant Intern

from 02.2024 to 06.2024 (5 months)
Southern Transportation Company, Ukraine, Дистанційно (Автобізнес та автосервіс)

Researched competitors and market trends to support the company’s expansion into Poland

Collected and organised data for internal reports on customer profiles, pricing, and service comparisons, building a database of 200+ entries

Created presentation slides and summary documents for internal strategy meetings

Created recommendations for updating company’s communication channels

Assisted with internal communication during rebranding, including creating shortannouncements and updates for staff

Supported coordination between marketing and operations teams by tracking project timelines and documentation

Digital Marketing specialist

from 09.2022 to 03.2023 (7 months)
Swapfiets, Amsterdam, The Netherlands, Інші країни (Послуги для населення та бізнесу)

Coordinated 22 email campaigns, including creation, scheduling, and audience targeting Segmented and maintained a database of 100,000+ contacts, setting up automated sequences like welcome and re-engagement flows.

Used ActiveCampaign CRM to track performance and optimise campaign logic, reporting on open rates, CTR, and conversions.

Improved CTR by 4% through A/B tests on subject lines and content in targeted audience segments.

Collaborated with design and content teams to maintain brand consistency in emails.

Freelance English teacher (B2B & B2C Clients)

from 01.2022 to now (4 years 3 months)
Inspirateng academy, Дистанційно (Освіта, наука)

Taught business English to 70+ adult learners in B2B and B2C settings, including clients like UNICEF, Braun, and Norwegian People’s Aid

Design tailored communication training based on client needs and performance goals Improved clients’ professional communication skills for presentations, emails, and meetings, leading to measurable confidence gains in workplace use

Managed full learning cycle: onboarding, session planning, progress tracking, and reporting — with 80%+ course completion rate

Support cross-cultural communication and real-world business language use

Education

Fontys University of Applied Sciences, The Netherlands

Marketing Management, Інші країни
Higher, from 2020 to 2024 (4 years)

Knowledge and skills

• Комунікабельність
• Саморозвиток
• MS PowerPoint
• ActiveCampaign
• Email-маркетинг
• Маркетинговий аналіз
• MS Word
• MS Excel
• Копірайтинг
• A/B testing
• Audience segmentation
• Викладання англійської мови
• Викладання корпоративної англійської
• Креативність
• Розробка маркетингової стратегії
• Performance marketing
• Trello
• Miro
• Canva
• SEO

Language proficiencies

• English — fluent
• Ukrainian — fluent