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Неля

Онлайн-консультант

Considering positions:
Онлайн-консультант, Фахівець служби підтримки, Customer Support Specialist, Фахівець служби підтримки в освітніх проєктах
Age:
44 years
City of residence:
Balakliia
Ready to work:
Remote

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Nelia Balaziuk

Nationality: Ukrainian Gender: Female Email address: [open contact info](look above in the "contact info" section)

WORK EXPERIENCE

TALLINN LILLEKÜLA GYMNASIUM – ENGLISH TEACHER – 29/08/2022 – 21/06/2025 – TALLINN, ESTONIA

Teaching English to students (Grades 3–6) and adapting lessons for different learning levels
Providing individual support to students and helping them solve learning difficulties
Communicating with parents and colleagues regarding students’ progress
Preparing educational materials and managing daily classroom processes
Handling unexpected issues calmly and professionally
Maintaining clear, friendly and supportive communication
Using online tools and digital platforms for teaching and feedback

BALAKLIIA LYCEUM NO. 2 – ENGLISH TEACHER – 20/01/2003 – 24/03/2022 – BALAKLIIA, UKRAINE

• Taught English to students from Grades 1–11, adapting materials and teaching methods to different age groups
and learning needs.
• Provided instruction in the subject "Health Education," helping students develop healthy lifestyle habits and
critical thinking skills.
• Assessed students’ progress, prepared lesson plans, and maintained accurate academic records.
• Communicated with parents and colleagues to support students’ learning and well-being.
• Organized and supervised the English Language Summer Camp as the program leader, creating interactive
speaking activities, games, and cultural projects.
• Developed engaging educational materials and activities to improve students’ motivation and language
proficiency.

BALAKLIIA CENTRE FOR CHILDREN AND YOUTH CREATIVITY – ENGLISH CLUB LEADER – 31/08/2001 – 17/01/2003 –
BALAKLIIA, UKRAINE

• Led an English-speaking club for children and teenagers.
• Prepared engaging interactive lessons focused on communication and confidence.
• Created a safe, friendly environment where children felt supported and encouraged.
• Planned activities to develop creativity, teamwork, and problem-solving skills.
• Communicated closely with parents regarding progress, challenges, and achievements.
• Adapted lessons for different learning styles and personality types.

EDUCATION AND TRAINING

08/1998 – 06/2001 Balakliia, Ukraine
TEACHER OF PRIMARY SCHOOL AND ENGLISH TEACHER IN THE PRIMARY SCHOOL Balakliia college of
Kharkov State Pedagogical University by H.S. Skovoroda

Website http://balakliya-gpa.kh.sch.in.ua Field of study Teacher training with subject specialisation Level in EQF EQF level 5

09/2001 – 10/2006 Kharkiv, Ukraine
LANGUAGE AND LITERATURE (ENGLISH) Kharkov Institute of Social Progress

Field of study Teacher training with subject specialisation Level in EQF EQF level 7

05/2025
120-HOUR TESOL/TEFL CERTIFICATE World TESOL Academy

Website www.worldtesolacademy.com Field of study Teacher training with subject specialisation
05/2025 Tallinn, Estonia
"RÄÄGIME LASTEST" TRAINING PROGRAMME Colonna Heategevusfond

Website www.peaasi.ee Field of study Teacher training without subject specialisation

22/01/2025
ELEMENTARY WORLD LANGUAGE TEACHER SUMMIT CERTIFICATE World Language Teacher Summits

Website www.teachersummits.com Field of study Teacher training with subject specialisation

03/2024 Tallinn, Estonia
BILINGUAL TEACHING PROGRAMME: CLIL AND METHODOLOGICAL APPROACHES Tallinna õpetajate
maja

Website www.opetajatemaja.ee Field of study Teacher training with subject specialisation

02/2024 Tallinn, Estonia
BILINGUAL TEACHING PROGRAMME IN ANDALUSIA: CLIL AND OTHER RELATED METHODOLOGICAL
APPROACHES Tallinna õpetajate maja

Website opetajatemaja.ee Field of study Teacher training with subject specialisation

01/2024 Tallinn, Estonia
KIVA-KOOL KLASSIJUHATAJALE I - SISSEJUHATAV VEEBIKOOLITUS SA Kiusamisvaba Kool

Website https://eesti.kivaprogram.net Field of study Inter-disciplinary programmes and qualifications involving education

04/2023 Tallinn, Estonia
MEEDIAGA KURSIS MTÜ Tuleviku Meedia

Website www.tulevikumeedia.ee Field of study Journalism and information not elsewhere classified

2023 Tallinn, Estonia
BULLINGUVASTANE KOOL: ALGKURSUS KIVA KOOLI VÕISTKONDADELE SA Kiusamisvaba Kool

Website www.kiusamisvaba.ee Field of study Inter-disciplinary programmes and qualifications involving education

LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

RUSSIAN C1 C1 C1 C1 C1

ENGLISH B2 B2 B2 B2 B2

ESTONIAN A2 A2 A2 A2 A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

Digital skills

High Accuracy experience creating digital educational materials Fast typing Microsoft Office Microsoft
Powerpoint Microsoft Word internet research Social Media Management (Facebook, Instagram, Creator Studio,
Canva) Zoom excellent command of computer and mobile tools Microsoft Excel Google Docs Google
Drive Gmail

Communication skills

clear and polite written communication Good listener and communicator Ability to explain complex ideas
simply • Having a friendly and engaging personality Empathic Communication Working With Parents
Experienced in working with international clients and international colleagues working with children resolve
conflicts

Customer support skills

Ability to handle multiple tasks simultaneously problem solving and decision active listening' Maintaining calm
under pressure Coordinating step by step all the tasks of a project High responsibility and reliability

Organisational skills

Time Management: Ability to work independently and flexibility ATTENTION TO DETAIL Priorization of tasks and
multitasking

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