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Nataliia Borysova
Assistant | Personal Assistant

[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

Education Coordinator with 2+ years of experience as Department Assistant, Secretary of the
Examination Board, and Assistant to the Head of Department. Skilled in academic planning, workload
and schedule management, analytics, reporting, and event organization. Strong background in
coordinating teamwork between faculty and students, optimizing processes, and KPI control.

Skills
Academic Management: curriculum design, workload & schedule planning, exam board
coordination
Project Management: task & deadline control, process optimization (AI tools), team collaboration
Analytics: surveys, data analysis, annual reports for decision-making
Communication: conflict resolution, student & faculty support, stakeholder engagement
Digital Tools: Trello, Miro, LMS Moodle, AS `Dekanat`, Canva, CRM systems, Google Workspace,
Microsoft 365, AI tools

Experience

Academic Department Assistant, Department of English Philology
Mariupol State University • November 2023 - Present

-​ Assisted the Head of Department in managing daily academic processes.
-​ Helped to design study programs, curricula, and teaching loads.
-​ Prepared working plans, schedules, and official documentation.
-​ Coordinated communication and smooth collaboration between faculty and students.
-​ Conducted surveys and collected feedback for further analysis.
-​ Designed professional presentations and supported faculty events.

Secretary of the Examination Board
Mariupol State University • Dec 2024 - Present
-​ Maintained examination protocols and official reports.
-​ Coordinated exam sessions, schedules, and documentation flow.
-​ Ensured accurate and timely preparation of materials for state examinations.
-​ Assisted in communication between board members, faculty, and students.

English Tutor for Children​
Private Practice • 2021 - 2023
-​ Conducted English lessons for children, focusing on communication and motivation.
-​ Created interactive lesson plans and learning activities.
Clothing Design & Sales Manager​
Fashion & Apparel Industry • 2018 - 2021
-​ Managed clothing design, production, and sales processes.
-​ Coordinated creative tasks and worked directly with clients.

Education

Bachelor in English Language and Literature​
Mariupol State University

Junior Bachelor in Clothing Design (Artistic Modeling and Design)​
Chernivtsi Applied College of Technology and Design

Certifications & Memberships at 2024-2025

-​ Certification Program “Caring Matters: Fundamental Emotional Needs and Social
Interaction” 2024
-​ Participation in the International Scientific-Practical Conference “Educational Horizons:
Opening New Opportunities” 2025
-​ Member of TESOL-Ukraine 2024-Present

Languages
English – Upper-Intermediate
Ukrainian – Native