Мар'ян

MARIAN SHYMKIV

PROFILE
Motivated operations professional with experience in engineering support, airline
operations, and truck dispatch. Strong background in coordination, scheduling, and
daily operational support. Seeking an operations role where clear communication and
strong organization contribute to efficient and reliable processes.

CONTACT EXPERIENCE
Phone: [open contact info](look above in the "contact info" section) Dry Van Dispatcher — SilkWay Transport
Email: [open contact info](look above in the "contact info" section) Chicago | Dec 2024 – Dec 2025
Telegram: @xxstrvst Coordinated drivers, loads, and schedules to
Location: Warsaw, Poland ensure on-time and efficient deliveries.
Communicated daily with drivers, customers, and
EDUCATION vendors to resolve issues quickly.
Planned and adjusted routes to reduce delays and
Master’s Degree in Civil Engineering improve operational efficiency.
Lviv Polytechnic University, Ukraine, Lviv Tracked shipments and maintained accurate
Sep 2022 - May 2024 dispatch and compliance documentation.
Managed multiple priorities in a fast-paced
Bachelor Degree in Civil Engineering environment while maintaining attention to detail.
Airline Operation Coordinator — Spirit Airlines
Lviv Polytechnic University, Ukraine, Lviv
Sep 2018 - May 2022 Chicago | Jan 2024 – Nov 2024
Worked with multiple branches of the aircraft
SKILLS industry to ensure 100% on-time departures
Monitored ramp activities to coordinate aircraft
loading and unloading
Ability to work under pressure
Used various software tools to support efficient
Multitasking
operations
Customer service
Coordinated special services including lavatory
Advanced MS Office (Word, Excel, Access)
servicing, cabin grooming, wheelchairs, and
Teamwork
emergency services
Organization
Prepared dispatch release forms and collected
Time management
weather reports from OTIS for flight crews
Communication skills
Managed documentation related to aircraft fueling
Self-discipline
Operational coordination Airline Customer Service Agent — Spirit Airlines
Route planning and schedule management Chicago | May 2023 – Jan 2024
Problem-solving in fast-paced environments Developed and applied customer service strategies
to improve passenger experience and loyalty
Provided accurate information on flight schedules,
LANGUAGES fares, and promotions
Identified opportunities to improve customer
English: Advanced (C1) service processes
Ukrainian: Native / Proficient (C2) Collaborated with internal teams to resolve
Russian: Native / Proficient (C2) customer issues efficiently
Polish: Elementary (A2)