Stasiv

KHRYSTYNA STASIV
📍 Madrid, Spain
📞 [open contact info](look above in the "contact info" section)
📧 [open contact info](look above in the "contact info" section)

Professional Summary
Optimization and Technical Support–oriented specialist with a PhD in Pharmacy and 5+ years of experience working with complex data, digital systems, documentation, and cross-functional communication. Strong background in Excel-based analysis, process optimization, issue investigation, and stakeholder coordination. Detail-oriented, analytical, and comfortable working remotely in fast-paced, international environments.
Core Skills
• Product & Performance Analysis
• Process Optimization & Improvement
• Technical Support & Issue Resolution
• Ticket Handling & Requirements Preparation
• Cross-Functional Communication (IT, Clients, Stakeholders)
• Microsoft Excel (Advanced: Pivot Tables, Functions, Reporting)
• Data Analysis & Documentation
• CRM & Online Platforms
• Multitasking & Prioritization
• Remote Work Collaboration
Professional Experience
Assistant Professor
Danylo Halytsky Lviv National Medical University | 2017–2025
• Analyzed performance and outcomes of academic and research processes using structured data and Excel-based reports.
• Prepared technical and methodological documentation, guidelines, and structured requirements for digital tools and online platforms.
• Acted as a communication link between users, departments, and technical teams, resolving system-related and process issues.
• Investigated problems, identified root causes, and proposed process improvements and workflow optimizations.
• Managed multiple tasks and projects simultaneously, setting priorities in a deadline-driven environment.
• Worked with databases, digital platforms, and online systems, ensuring data accuracy and consistency.
Additional Experience
• International & Remote Experience: lived in Canada (Winnipeg, Manitoba), developed strong cross-cultural communication and adaptability.
• Volunteer Work: supported newcomers by providing guidance, documentation assistance, and navigation of digital and local services.

Technical Skills
• Microsoft Excel (Advanced)
• Data Analysis & Reporting
• CRM & Online Documentation Systems
• Digital & Cloud-Based Tools
• Database Handling
• Technical Documentation
Soft Skills
Analytical Thinking • Clear Communication • Problem Solving
Attention to Detail • Time Management • Adaptability
Multitasking • Reliability • Collaboration

Languages
• Ukrainian — Native
• English — Upper-Intermediate (working proficiency)
• Polish — Upper-Intermediate